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Problem with Volume control

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stevehughes:
Hi,  This is almost certainly not a JRiver problem,  but it's annoying nonetheless and I wonder if anyone here has seen it / fixed it?

I have JRiver using 'internal volume',  feeding to a Schitt Eitr USB converter.   Lately I find that when I hit the volume up/down on my remote both JRiver and Windows respond.  JRiver responds by adjusting it's internal volume slider as expected. Windows also responds by changing the volume of the sound device itself,  showing it's own vertical volume slider in the top-left of the screen.

If I close JRiver, then the volume buttons on the remote continue to control the Windows Volume. When I re-open JRiver, I again find that the volume buttons control both JRiver and Windows.

It's as if Windows is grabbing the IR command, passing it to its own volume control, and then also passing it to JRiver.  Or maybe JRiver is acting on the command but also passing it to Windows.  Not what I want at all. I want JRiver to act on the IR command, and Windows to ignore it.

This hasn't always been the case.  It's only been an issue the last couple of months.  Maybe since I upgraded to MC26, but I cant see how JRiver could be doing this.

Any thoughts?

Thanks, Steve.

JimH:
Please read about Volume on the wiki.  Try setting it to Internal.

Doof:
Maybe check Tools -> Options -> General -> Advanced -> Media key mode

They added a new media key mode, "Hot keys (ignore volume)" that tells JRiver to ignore the volume control and to let Windows handle it. Might be nothing, but maybe yours got changed at some point during an upgrade and that's causing the behavior?

stevehughes:
Thanks to both of you for the pointers.

I was already set to Internal volume, but I changed it to something else and then back again.

Media key mode was set to Auto, but I changed it to something else and then back again.

Now the issue has resolved itself. Unfortunately I don’t know which of the above fixed it.

Doof:
Sometimes even a simple setting needs to be turned off and back on again lol.

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