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Author Topic: Showtime Roller disappeared in Theaterview, can't play my Showtime files  (Read 430 times)

jsmith967

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Showtime Roller disappeared in Theaterview, can't play my Showtime files
« on: November 07, 2020, 09:10:37 pm »
Hello,

I recently upgraded and installed v. 27. I no longer see the Showtime option in Theaterview. I checked to see that it was enabled in the options (Options>Showtime Roller Item). Please help, how can I enable this again?

My OS: Windows 10 Pro 64 bit (Version 10.0.19041 Build 19041)
JRiver: 27.0.26 64 bit
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jsmith967

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Re: Showtime Roller disappeared in Theaterview, can't play my Showtime files
« Reply #1 on: November 09, 2020, 09:44:06 am »
No one knows what to do about this? Am I the only one with this problem? I paid for the Showtime feature and now I can't use it. Please someone offer some advice. Greatly appreciated.
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Matt

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Re: Showtime Roller disappeared in Theaterview, can't play my Showtime files
« Reply #2 on: November 09, 2020, 09:54:56 am »
Check the "Show Showtime rule...".

The default is this:
-[Media Sub Type]=[TV Show]
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Matt Ashland, JRiver Media Center

jsmith967

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Re: Showtime Roller disappeared in Theaterview, can't play my Showtime files
« Reply #3 on: November 10, 2020, 10:29:37 pm »
Quote from: Matt on November 09, 2020, 09:54:56 am
Check the "Show Showtime rule...".

The default is this:
-[Media Sub Type]=[TV Show]

Thank you for responding.

Yes, that was it. I had it set to [Pre-show] [is] =[Movie Trailer] and I have many files that in the preshow field are "movie trailer" so I am not sure why that did not show. Anyway, I switched it back to the default and now it shows in the roller.

I guess I don't understand why it disappeared with my settings. Would you mind explaining what the "Show Showtime Rule..." does?
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