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Author Topic: Critical Error message updating to 27.0.37  (Read 1171 times)

audunth

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Critical Error message updating to 27.0.37
« on: November 29, 2020, 03:30:26 am »

Hi,

After updating (using CTRL-J) this message popped up in my browser: https://www.jriver.com/critical_error_27.html?error=30

The program seems to work okay, though, so what exactly does this screen mean? Can it be a false error?
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Cheers,
Audun

My system:
ASUS  P8Z68 V-PRO/GEN3, 8GB RAM, Core i5-2500K
EVGA Nvidia GTX 970 SSC, 4GB RAM
Antec P180 case w/Seasonic X460 fanless PSU, water cooled by Zalman Reserator 1+ w/extra DDC pump
Windows 7 Ultimate 64 bit
Sony VPL-HW30ES 3D projector
Yamaha RX-V3900 receiver and custom built 2Ch power amp for front/stereo speakers
Klipsch Reference/SVS 7.1 speaker system
Always running the latest available version of MC

marko

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Re: Critical Error message updating to 27.0.37
« Reply #1 on: November 29, 2020, 03:55:17 am »

Are you using 64 bit or 32 bit version?

I experienced this back in one of the 32-bit October betas, but thought it was fixed... Certainly, I've never seen it since.

Did you try downloading from the forum directly and reinstalling?
If you do that, do you still get the critical error page?

-marko

choropapa

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Re: Critical Error message updating to 27.0.37
« Reply #2 on: November 30, 2020, 09:55:28 am »

?
27.0.37  64 and 32bit
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Matt

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Re: Critical Error message updating to 27.0.37
« Reply #3 on: November 30, 2020, 10:14:57 am »

That happens when the signature to JRTools doesn't check out.

Right-click the DLL and pick Properties and check. 

It sounds like something might be changing files on you?  So investigate anything that might cause that.
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Matt Ashland, JRiver Media Center

audunth

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Re: Critical Error message updating to 27.0.37
« Reply #4 on: November 30, 2020, 08:16:09 pm »

I'm on 32-bit, because my USB-UIRT won't work in the 64-bit version.

I went into the JRiver directory and right clicked JRTools.dll, and it immediately closed Windows Explorer and brought up the Critical Error page in the browser again. Downloaded from here and reinstalled, still can't right click the JRTools.dll file without the same happening, but no error on intstall this time, and MC starts up and works like normal...

Never seen this error before, and been using MC since v11. Guess I'll just see what happens when the next build comes out...
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Cheers,
Audun

My system:
ASUS  P8Z68 V-PRO/GEN3, 8GB RAM, Core i5-2500K
EVGA Nvidia GTX 970 SSC, 4GB RAM
Antec P180 case w/Seasonic X460 fanless PSU, water cooled by Zalman Reserator 1+ w/extra DDC pump
Windows 7 Ultimate 64 bit
Sony VPL-HW30ES 3D projector
Yamaha RX-V3900 receiver and custom built 2Ch power amp for front/stereo speakers
Klipsch Reference/SVS 7.1 speaker system
Always running the latest available version of MC

marko

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Re: Critical Error message updating to 27.0.37
« Reply #5 on: November 30, 2020, 11:29:25 pm »

That doesn't sound right at all. Do you have the shell extension option enabled? If yes, I would try turning it off and rebooting your PC, then see if you can right click without crashing explorer.

There is also a JRTools.dll in the \J River\x64 folder. Signatures are verified on both dlls.

-marko

choropapa

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Re: Critical Error message updating to 27.0.37
« Reply #6 on: December 02, 2020, 04:09:45 pm »

When it was updated to 27.0.38.

The message has stopped appearing

Currently there is no operational problem
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audunth

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Re: Critical Error message updating to 27.0.37
« Reply #7 on: December 06, 2020, 03:17:07 pm »

Yeah, updated to .38 now, no error this time :-)
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Cheers,
Audun

My system:
ASUS  P8Z68 V-PRO/GEN3, 8GB RAM, Core i5-2500K
EVGA Nvidia GTX 970 SSC, 4GB RAM
Antec P180 case w/Seasonic X460 fanless PSU, water cooled by Zalman Reserator 1+ w/extra DDC pump
Windows 7 Ultimate 64 bit
Sony VPL-HW30ES 3D projector
Yamaha RX-V3900 receiver and custom built 2Ch power amp for front/stereo speakers
Klipsch Reference/SVS 7.1 speaker system
Always running the latest available version of MC
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