Hi Thomas,
I'm not a JRiver employee, I'm a user just like you. Being a customer for so long, I'd imagine you'd know MC is primarily user-supported software, meaning most of the questions on this forum are answered by other users. A JRiver staffer might answer, or they might not. So if you want help, I'll try a bit to help you. And if you don't want help from just another user like me, that's fine.
Your issue is a DLNA related problem. Those can take some time and patience to figure out. If you're willing to put in that time, and try things, and give me information I ask for, then I can try and help you, and others might too. If you're not, that's fine, and you can walk away.
I ask because your only post on this matter, prior to this one, was over a year ago, when you just said this:
Installed MC26 64-bit version and unable now to play to my Net-Receiver Marantz NR-1710. This worked fine with MC25.
Please advise what has changed in the new version or what has to be done to enable this again.
Also GIZMO doesn't work with MC26: Unable to connect to Server.
Changed back to MC25 and waiting until problems solved.
Thanks.
You didn't start a new thread for your question, you posted off-topic in the middle of someone else's thread. It's not surprising you weren't answered under those conditions. And you never followed up on it until today.
Other users are generally willing to try and help, if the person asking is nice enough about it, and the question is reasonable. So to better ensure success, it's best to do what you did this time: start a new thread. If no one answers, it might be because people haven't see it, or no one knows the answer. It might just be because they have other things to do. This is just a community, and the other users, like me, aren't obligated to help anyone. But people are pretty good about trying to help, and if one doesn't get a response after a day or two, one should post a reply to one's own post, just to bump it to the top of the forums and try to get people's attention. Nothing wrong with that. I would have thought that was common knowledge, but perhaps you didn't realize that, or perhaps you thought it was beneath you to ask again. Well, that happens to everyone; we all have to post a second or third time sometimes. Depends on the question; that's life.
From the sound of your issue, it seems like MC27 is not accepting incoming network connections. There weren't substantive changes I can think of between MC25 and 26 that just totally broke DLNA. I don't know what your problem is, but there are a couple of likely causes for your symptoms.
First, you might not have it set up correctly. Compare your MC25 Media Network settings (that work) to those of MC27.
Another likely cause is antivirus or Windows firewall. These programs block incoming network connections, unless specific exceptions are made. These exceptions often have to be made on an executable by executable basis. In other words, you might have already had firewall rules allowing incoming connections for MC25, but MC27.exe (and MC26.exe) are different executables at different paths. So they will require new separate exceptions to the security policies in your firewall or antivirus. You might check the log of blocked connections on your computer.
You didn't mention whether you tried these things, or anything at all. So I'm suggesting you give those a try. If you don't know how (I have no way of knowing your level of computer expertise) then you might need to do a bit of googling. If you still have no luck, come back and provide more information about what specifically you tried, and we'll see what's next.
Good luck.
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Topic: MC 27 problem with Marantz net receiver (Read 2209 times)