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Why is Playback Range not working for me?

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Matt:
I'm using the latest MC28, so you might try that as well.

haggis999:
I've just tried again with an MKV video and made a point (for the first time) of checking the effect on the Duration tag after entering a Playback Range setting. The Duration did indeed change to the correct new value. When playing the modified MKV, it still started from the beginning, but I noticed that the end point reflected the new duration.

A more precise description of my problem, therefore, is that the start cue is not being honoured.

I'll give MC28 a go to see if that makes any difference. 

zybex:
You're using the embedded player right, not an external player?
Are you starting playback using the UI or via MC27/MCC commands?
Are you using a zone configured for bitstreaming? Not sure if ranges work with that.

haggis999:
I've just installed MC28 for the first time and the Playback Range setting for my MKV file worked fine. I then went back to MC27 and the previous problem did not reoccur! I also now have no problem with audio files on MC27. In all cases, I've been using the embedded player via the MC UI without any special zone settings.

My main focus has been on MKV files, where it was immediately obvious that they always started playing from the beginning whatever setting had been used for Playback Range. However, I now realise that my test of a FLAC file was flawed. I was assuming that the player would display the selected start cue, when it actually always shows 0:00 for the start. The volume was turned down, so I didn't hear any variation in the starting point of the music. It's still possible that I had an issue with Playback Range on audio files, but it's no longer present.

I'm struggling to understand how the MC28 installation could have fixed anything in MC27. Can anyone offer a plausible explanation?     

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