More > JRiver Media Center 28 for Mac

Installing JRiver Media Center 28 on MacOS / OSX

(1/4) > >>

JimH:
Special note for Monterey 12.0.x
If MC crashes on start after updating a machine running MC to Monterey.
It appears there is a privacy and security permissions issue change in Monterey (12.0.x) that is solved by re-installing MC after the Monterey update is done.
Go to the Download Page for the stable build or the post at the top of this forum for the latest build.
Download and install it according to the instructions below.

Download and Install
Please download the version that matches your license.  MC28 is on the Download Page.  Older versions are in the Old Versions topic on our wiki.

Double click on the .dmg file to unpack the disk image and show the install window.

Drag Media Center 28 to the Applications shortcut shown in the install window (see the enclosed image).

Close the installer window and eject the Media Center 28 installer disk image (control-click or right click on the installer image and do eject).

Run Media Center 28 from the Applications folder (from the finder menu, Go->Applications and double click on Media Center 28).
If you are asked for accessibility permissions you must accept that (it's how MC deals with retina displays).
If you are asked for screen recording permissions, you need to accept that for MC's user interface to operate properly, MC uses that permission to copy from part of it's window to another part of it's window. It's not used for anything else.

Once MC is running you can control-click or right click on the Media Center 28 icon on the Dock, choose "Options" and select "Keep in Dock".

Converting Data from a previous version
You can back up your library from the File Menu in your older version and restore from the same menu in your new version.  MC will convert the data and settings and use them.  Your files won't be moved or altered.

More
Apple Support for Installing Applications

If you're upgrading, you can leave your older version installed until you're happy with the new one, and then uninstall the old version.

Licensing
The easiest way to enter your license without removing old versions of MC is to copy and paste it from your registration email into MC either at the startup splash screen if asked for it there or via Help->Registration Info when in the program. Using the .mjr with an old version installed may try to run the registration from the old version which is why we recommend the copy and paste method here.

More
Installing and Removing MC on a Mac

lwschwartz:
Hi,

I updated my license to version 28 master on May 18.  When I tried installing on May 23, and again today July 9, the system charged me again each time for a license with the charge today being full list price.  I only need the one license and do not need 3 licenses.  There is no place on the site that lets me contact customer support to get help on this issue.  Please let me know where to go and what I should do.  Thanks, lwschwartz  lws@dbao.com

bob:

--- Quote from: lwschwartz on July 09, 2021, 08:14:56 am ---Hi,

I updated my license to version 28 master on May 18.  When I tried installing on May 23, and again today July 9, the system charged me again each time for a license with the charge today being full list price.  I only need the one license and do not need 3 licenses.  There is no place on the site that lets me contact customer support to get help on this issue.  Please let me know where to go and what I should do.  Thanks, lwschwartz  lws@dbao.com

--- End quote ---

You don't need to go through the purchase routine to reinstall.

If you get the dialog that the trial is expired when you open MC you can just choose "Restore License" or "Find License" if you don't have your code.

lwschwartz:
I didn't go through the purchase routine.  I left the last page with the code on it in a tab in my browser.  Each time I opened the browser, the page sent the form again and caused a new charge on my card as if I had bought the program again.  Now that I have learned that, I have closed the tab.  I have used the software for many years and in fact used ICE for my Unix server in the 90's and 2000's.  I had the mri file saved so I could install the new updates.  I just didn't realize that each time I clicked on the tab where I thought I was saving the installation code, it would send   the form again to purchase another license.
I don't need the extra licenses since I only use the software on one machine.  Thanks.

bob:

--- Quote from: lwschwartz on July 09, 2021, 12:16:59 pm ---I didn't go through the purchase routine.  I left the last page with the code on it in a tab in my browser.  Each time I opened the browser, the page sent the form again and caused a new charge on my card as if I had bought the program again.  Now that I have learned that, I have closed the tab.  I have used the software for many years and in fact used ICE for my Unix server in the 90's and 2000's.  I had the mri file saved so I could install the new updates.  I just didn't realize that each time I clicked on the tab where I thought I was saving the installation code, it would send   the form again to purchase another license.
I don't need the extra licenses since I only use the software on one machine.  Thanks.

--- End quote ---
Oh, thanks for that information. It's odd that it's sending the form again, not sure why that should be.
Cool to see an ICE user, I still use it ;)
We'll get that multiple purchase taken care of.

Navigation

[0] Message Index

[#] Next page