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Cloudplay not working (page doesn't render)

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shapiro123:
I appreciate the tip on the access key. I deleted that message.

I did mention in an earlier message that I tried Cloudplay with the VPN on and off, with no change (acknowledgedly, I didn't mention Nord by name).

I will try changing the port to 80 and see what happens (fingers crossed). (I'd do it now, but I'm waiting for a Time Machine restore of my Windows VM to finish).

Thanks for the guidance.

Seth

shapiro123:
Soooo...I decided to sign up as a new user (using one of my other email addresses) and voila...Cloudplay works perfectly. There has to be something wrong with my original account at the JRiver end. I'd prefer to use the original account, but I believe I'll need help at your end to get it working.

Thanks.

Seth

shapiro123:
SOLVED! In scrolling around, I saw the option under Settings to cancel a Cloudplay account. After about 20 tries and some fast clicking to avoid the error referenced above, I was able to click on the cancel option from the "bad" account, and sign up again (with the same credentials). Now that account works. Clearly the account was bolloxed at the JRiver end. I hope this helps someone else.

Seth

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