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Author Topic: Error: (hr=0x80004005)  (Read 941 times)

mplicit

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Error: (hr=0x80004005)
« on: August 16, 2021, 06:13:37 pm »
When I try to play some  video files MC28 build 49 and MC27 build 85 show the following message:
Failed to play or parse file (hr=0x80004005)
I can play the files using other players on my PC (windows10) and on my TV and Satellite receiver.
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mattkhan

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Re: Error: (hr=0x80004005)
« Reply #1 on: August 17, 2021, 12:30:13 am »
You may find some clues about what happened in the log

https://wiki.jriver.com/index.php/Logging
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tij

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Re: Error: (hr=0x80004005)
« Reply #2 on: August 17, 2021, 12:47:12 am »
I usually get that error if audio device MC is using somehow become inaccessible from Windows (in my case probably due to hdmi handshake) … Windows restart clears that problem for me
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mattkhan

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Re: Error: (hr=0x80004005)
« Reply #3 on: August 17, 2021, 02:02:52 am »
I think it's some generic windows "can't open a file" type of error hence the logs are useful to see what it was doing at the time
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mplicit

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Re: Error: (hr=0x80004005)
« Reply #4 on: August 17, 2021, 05:37:13 am »
Thank you for your replies. Forgive my ignorance: where do I go to check the log files?
Cheers
M.
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tij

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Re: Error: (hr=0x80004005)
« Reply #5 on: August 17, 2021, 06:48:07 am »
Quote from: mattkhan on August 17, 2021, 12:30:13 am
You may find some clues about what happened in the log

https://wiki.jriver.com/index.php/Logging

Read the link @mattkham gave :)
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HTPC: Win11 Pro, MC: latest 31(64b), NV Driver: v425.31, CPU: i9-12900K, 32GB RAM, GeForce: 2080ti
Screen: LG 2016 E6
NAS: FreeNAS 11.1, SuperMicro SSG-5048R-E1CR36L, E5-1620v4, 64GB ECC RAM, 18xUltrastar He12-SAS3 drives, 2x240GB SSD (OS)

mplicit

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Re: Error: (hr=0x80004005)
« Reply #6 on: August 17, 2021, 10:00:50 am »
ok thanks
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mplicit

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Re: Error: (hr=0x80004005)
« Reply #7 on: August 17, 2021, 08:01:32 pm »
Fixed :)

Although the option "Support extra long filename" was ticked MC could import them but not open them.
I shortened the Filenames and the issue was fixed.

Thanks
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Awesome Donkey

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Re: Error: (hr=0x80004005)
« Reply #8 on: August 18, 2021, 03:48:15 am »
You probably also need to enable extra long filenames in Windows itself as well.
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mplicit

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Re: Error: (hr=0x80004005)
« Reply #9 on: August 22, 2021, 02:49:28 pm »
Will do. Thanks.
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