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upgrade from v.25 to v.28

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johnjen:
So then I tried to install the v.28 reg code and the program (v.25) came back with the same error code "Your license file is for a different product."

So no matter if I try and use the old reg code or the new reg code I still can't install v.28.

JJ

Matt:
You don't need a license to install v28.  So install that first, then add your license.

johnjen:
I'm not sure what the problem here is, so I'll say all of this again.

1st I downloaded my registration history so I'd use the correct Reg Code for the purchase the v.28 upgrade.  I then ran the installer file to load it on the top of v.25, which has a problem but since it isn't the latest version I opted to upgrade to the latest version (v.28).
Immediately an error window popped up saying "Your license file is for a different product."

Next I started this thread and posted here asking what can I do to resolve this situation.

I was told to carefully read the instructions which I did but I still don't know what I'm supposed to pay attention to.

I then installed the v.28 Reg Code on my v.25 copy and tried to install the v.28 and was met with the very same error message "Your license file is for a different product."

I then reverted back to the v.25 Reg Code and tried to install v.28 with the very same error message "Your license file is for a different product."

What am I doing wrong here?
No matter what I do to install the v.28 version all I get is the same error message "Your license file is for a different product."

So your advice to install the v.28 upgrade has been attempted multiple times and all I get in response is "Your license file is for a different product."

JJ

JimH:

--- Quote from: johnjen on September 20, 2021, 09:43:55 pm ---I then reverted back to the v.25 Reg Code and tried to install v.28 with the very same error message "Your license file is for a different product."

--- End quote ---
That error message means that an earlier version of MC is restoring the license, and that MC28 is probably not installed.  Install MC28 and run it, then restore your MC28 license.

blgentry:
It might make things easier to if you first removed V25 (all versions) from your computer.  Just an idea.

Brian.

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