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Author Topic: RPI install reverted to unregistered after upate to .62  (Read 1125 times)

whoareyou

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RPI install reverted to unregistered after upate to .62
« on: September 21, 2021, 03:08:52 pm »

Hi.  I had not updated version 28 for a little while, and went through normal process.    I was updated to version 28.0.62
After normal update JRiver license was reverted to a trial period and 8 days remaining. 

Attempting to re-install license all looks ok, but JRiver still indicates it is in trial mode (see jpg).

Only way to restore license was to select Help / restore license which had my registration info pre-filled, and the registration proceeded as expected. 

Any ideas?
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mwillems

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Re: RPI install reverted to unregistered after upate to .62
« Reply #1 on: September 21, 2021, 03:10:51 pm »

Running the license registration with sudo may be part of your problem (assuming you don't normally run JRiver as root); root is a different user than the pi user and that may be goofing up the registration process.
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whoareyou

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Re: RPI install reverted to unregistered after upate to .62
« Reply #2 on: September 21, 2021, 03:30:11 pm »

Running the license registration with sudo may be part of your problem (assuming you don't normally run JRiver as root); root is a different user than the pi user and that may be goofing up the registration process.
Sheesh & thanks!.  I got so caught up in other stuff I was doing I did not even notice I was sudo on this command.

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bob

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Re: RPI install reverted to unregistered after upate to .62
« Reply #3 on: September 23, 2021, 04:41:17 pm »

MC should never be run as root or sudo.
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