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My trial period has expired earlier than expected

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idletalk:
I tried clean new installation due to some suspected bugs while I was in the trial period.
And I deleted JRiver folders in the application support folder of my OSX to do so.
However it broke my trial status.
The app says, "the trial period has expired" but in fact there must be still some weeks left.
I tried extending trial period, and thankfully I got 45 days extension.
But it still is not recognized.
What can I do?

JimH:
You could try on another machine if you have one.

idletalk:
I don't have any other Mac for media player use.
Do you mean, if I try on Windows PC, will the trial period be back?

JimH:

--- Quote from: idletalk on October 08, 2021, 07:36:22 am ---I don't have any other Mac for media player use.
Do you mean, if I try on Windows PC, will the trial period be back?

--- End quote ---
Yes.  But the versions are not identical.

idletalk:
It works on my Windows PC but still doesn't on my Mac.
I wasn't asked about my email or etc, there wasn't any relation between two machines.
My Mac is the machine where I want to test JRiver.
Is there any solution to run it on my Mac??

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