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Updating e-mail

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MajorCyco:
I am in the process of change my e-mail with a new provider.  I have changed it successfully with the Forum.  I have my registration key, an if I request a new key, I am able to get it.  However, when I try to change my e-mail on the License restore page, I get a message "Sorry, we could not find any Registration Codes for that email/password combination."

bob:

--- Quote from: MajorCyco on October 30, 2021, 10:38:48 am ---I am in the process of change my e-mail with a new provider.  I have changed it successfully with the Forum.  I have my registration key, an if I request a new key, I am able to get it.  However, when I try to change my e-mail on the License restore page, I get a message "Sorry, we could not find any Registration Codes for that email/password combination."

--- End quote ---
Sent you a PM.

Toe:
Hi Bob, I do have the same issue to update my email on license registration. Would you be so kind to let me know how I can manage this change? Best regards from Italy. Ciao STefano

JimH:
You can change your email address on the Restore Page.  Use Google to ask.

Toe:
Hi, done! Thank you for your fast support. Ciao, STefano

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