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[Manfred]

I use Microsoft RDP to connect to my physical and MC server.

Since a certain release level of MC and Windows 10 PRO; MC or Windows freezes for a few sec and then it works again (e.g typing in the word "Modern" MC/Win freezes after typing "Mod" and after a few seconds Modern appears.). Mouse (Logitech) has the same problem.

I followed the rules to exclude MC from windows defender. As an exclusion in Windows Defender I excluded the process "Media Center 27". In the task manager the process appears as "JRiver Media Center 27 - xyz-xy.Library" (I have given my library a specific name).

1. Must I exact match the name in the task manager to exclude the process?
2. If not any other idea why Win/MC freezes through MS RDP?

[zybex]

If the mouse is also freezing, then it has nothing to do with MC or the antivirus. It's probably a pure RDP issue.
There is a known freeze issue with RDP over UDP on Win10 1903 and 1909. You can disable UDP (for RDP) with a reg key - details here:
https://superuser.com/questions/1481191/remote-desktop-intermittently-freezing

If that doesn't work, you need to search for alternate solutions:
https://www.google.com/search?q=rdp+mouse+freeze+seconds

When connecting with RDP make sure to disable all features you don't need like Printer/SmartCard/Ports/Drive sharing (local resources tab). Leave only Clipboard sharing enabled unless you need anything else.

[fjcbs]

Hello,

I have the same problem, on RDP or logged on the actual computer and the problem occurs when using any program, not only on JRiver!!!

I couldn't find any hard evidence on Task Manager of system stress or any culprit.

Really annoying, trying to write something and the keyboard freezes and after a few seconds resumes... Sometimes just stays really slow for a few seconds.

Have been struggling with it for ages and couldn't find the problem.

I have followed every performance tip and suggestion on JRiver's FAQ to no effect.
I have excluded every JRiver's folder exe on Windows Defender, including the full folder.

Always using the most recent JRiver version. Payed upgrade every year for many years...

I believed the cause was my 10 year old PC...
Then just built a new PC last week (top tier), Intel 12900k CPU 32GB RAM, 1TB NVME (Samsung 980Pro), fresh windows 10 install, fresh JRiver install, reused JRiver db. The problem remains!!!!

After 1 week of maddening search, trying to enable/disable all installed software, exchanging keyboard, trying different USB ports.... found that shutting down JRiver Media Server and JRiver Media Center, the problem disappeared.

Since I use JRiver to catalog and listen to my huge digital lossless music collection this is really a big bad "no no". It's back to Foobar2000 again