INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: MC need Codecs  (Read 1167 times)

Psychognom

  • Recent member
  • *
  • Posts: 10
MC need Codecs
« on: December 10, 2021, 01:35:16 pm »
Hello Community,

I tried to start a video, but MC tries to load some codecs that do not start.
The small window opens with the turning circle, but nothing happens.
A new folder is created under User, but it remains empty.

I have now tried to deactivate Bitdefender and start it as admin, but this was unsuccessful.

What else can I do so that MC loads these codecs by itself?
Logged

Awesome Donkey

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 7400
  • The color of Spring...
Re: MC need Codecs
« Reply #1 on: December 10, 2021, 02:23:38 pm »
Sounds like Bitdefender is blocking MC from downloading the components it needs. It's known to cause issues with MC.
Logged
I don't work for JRiver... I help keep the forums safe from Viagra and other sources of sketchy pharmaceuticals.

Windows 11 2023 Update (23H2) 64-bit + Ubuntu 24.04 LTS Noble Numbat 64-bit | Windows 11 2023 Update (23H2) 64-bit (Intel N305 Fanless NUC 16GB RAM/256GB NVMe SSD)
JRiver Media Center 32 (Windows + Linux) | iFi ZEN DAC 3 | Edifier R2000DB Bookshelf Speakers | Audio-Technica ATH-M50x Headphones

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 71465
  • Where did I put my teeth?
Re: MC need Codecs
« Reply #2 on: December 10, 2021, 02:32:47 pm »
Uninstall Bitdefender to test.
Logged

Psychognom

  • Recent member
  • *
  • Posts: 10
Re: MC need Codecs
« Reply #3 on: December 10, 2021, 02:39:39 pm »
The same after deinstall Bitdefender.

Is there any option to download extern and copy it to user folder?

It's a new folder lav64 in Users with files, created befor deinstall Bitdefender.

But avcodec64 and libplacebo64 are empty.
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 71465
  • Where did I put my teeth?
Re: MC need Codecs
« Reply #4 on: December 10, 2021, 03:50:16 pm »
Reboot.  Configure Windows Defender. 
Logged

Awesome Donkey

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 7400
  • The color of Spring...
Re: MC need Codecs
« Reply #5 on: December 10, 2021, 04:10:07 pm »
Also check the Windows Defender Firewall and make sure Media Center 28.exe, JRService.exe, JRWeb.exe and JRWorker.exe have inbound and outbound rules with allowed access for all protocols.
Logged
I don't work for JRiver... I help keep the forums safe from Viagra and other sources of sketchy pharmaceuticals.

Windows 11 2023 Update (23H2) 64-bit + Ubuntu 24.04 LTS Noble Numbat 64-bit | Windows 11 2023 Update (23H2) 64-bit (Intel N305 Fanless NUC 16GB RAM/256GB NVMe SSD)
JRiver Media Center 32 (Windows + Linux) | iFi ZEN DAC 3 | Edifier R2000DB Bookshelf Speakers | Audio-Technica ATH-M50x Headphones

Psychognom

  • Recent member
  • *
  • Posts: 10
Re: MC need Codecs
« Reply #6 on: December 11, 2021, 05:59:26 am »
I have tried this now with Windows Defender and have no success.
The AvCodec64 folder is created but remains empty.

If I click on cancel the required component in the window, nothing happens either, so I always have to close MC via the task manager.

I tried the same thing again with Bitdefender and released the 4 files in all directions in the network, but the folder remains empty.
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 71465
  • Where did I put my teeth?
Re: MC need Codecs
« Reply #7 on: December 11, 2021, 07:55:25 am »
It could be your firewall on your computer or on your router.  It's a problem on your machine or network, not with MC.
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 71465
  • Where did I put my teeth?
Re: MC need Codecs
« Reply #8 on: December 11, 2021, 04:15:46 pm »
I removed two posts.  I'm not OK with sharing any parts of MC.
Logged

terrym@tassie

  • MC Beta Team
  • Galactic Citizen
  • *****
  • Posts: 474
Re: MC need Codecs
« Reply #9 on: December 11, 2021, 04:19:19 pm »
Quote
Can me anyone send the files?
No, that would be like giving your PC a fish, next time there's an upgrade it would go hungry again.

Your PC needs to learn how to fish:

Follow this guide to completely remove Bitdefender: https://www.windowscentral.com/how-uninstall-bitdefender-windows
Then ensure Windows Defender is configured correctly as per Awesome Donkey's instructions.

Re-install MC28 by double clicking the MC28 install executable (download from the forum).

If you want to continue to use Bitdefender then you will need to raise the issue with them.
Logged
" I like work: it fascinates me. I can sit and look at it for hours." -Jerome K. Jerome

Psychognom

  • Recent member
  • *
  • Posts: 10
Re: MC need Codecs
« Reply #10 on: December 12, 2021, 03:23:05 am »
I don't understand the subject.

If MC blocks the plugins, why not the updates or lyrics too?
Then these would have to be blocked if MC could not send and receive afterwards, right?
Logged

EnglishTiger

  • MC Beta Team
  • Citizen of the Universe
  • *****
  • Posts: 969
Re: MC need Codecs
« Reply #11 on: December 12, 2021, 04:52:42 am »
It is NOT MC that is doing the Blocking, it is probably your Firewall, your Router or possibly your ISP which is doing the Blocking, preventing the files being downloaded and installed.
Logged
Win NUC - VENOEN 11Th NUC Mini PC Core i7 1165G7,Dual HDMI 2.0+Mini DP,Windows 11 Mini Desktop Computer,Thunderbolt 4.0,1 Lan, USB-C,Wifi,Bluetooth 5.0,32GB RAM Toshiba MQ04ABF100 ‎500Gb 5400 RPM ‎eSATA HD, Gigabyte GP-GSM2NE3512GNTD 1Tb NVMe SSD, Samsung 870 QVO 8 TB SATA 2.5 Inch SSD (MZ-77Q8T0) in Sabrent Ultra Slim USB 3.0 to 2.5-Inch SATA External Aluminium Hard Drive Enclosure (EC-UK30)

Apple 2020 Mac mini M1 Chip (8GB RAM, 512GB SSD)
Sabrent Thunderbolt 3 to Dual NVMe M.2 SSD Tool-Free Enclosure with Sabrent 2TB Rocket NVMe PCIe M.2 2280 High Performance SSD + Crucial P3 Plus 4TB M.2 PCIe

ET Skins & TrackInfo Plugins - https://englishtiger.uk/index.html

Hendrik

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 10726
Re: MC need Codecs
« Reply #12 on: December 12, 2021, 05:10:13 am »
It's most likely the unpacking which is being blocked by over-eager antivirus software. That's why empty folders show up but no content.
Logged
~ nevcairiel
~ Author of LAV Filters

Psychognom

  • Recent member
  • *
  • Posts: 10
Re: MC need Codecs
« Reply #13 on: December 12, 2021, 11:56:45 am »
I have now tested in safe mode with network drivers. It doesn't work there either, although neither Windows Defender nor Bitdefender are started.
Then I changed my DNS server in the Fritzbox back to that of the provider, which was also unsuccessful. Otherwise nothing is set in the Fritzbox.

I also looked at MC's log:
Quote
0112245: 6000: Reader: CWinINetReader::Open: Start
0112245: 6000: Reader: CWinINetReader::Open: Opening http://www.musicex.com/cgi-bin/redirects/MC/v28/redirect.pl?type=dependency&prodname=Media%20Center&version=28.0.92&dependency_name=libplacebo64&dependency_version=4&extension=.tar.xz
0112245: 14456: Reader: CWinINetReader::Thread: Start
0112245: 14456: Reader: CWinINetReader::Thread: url: http://www.musicex.com/cgi-bin/redirects/MC/v28/redirect.pl?type=dependency&prodname=Media%20Center&version=28.0.92&dependency_name=libplacebo64&dependency_version=4&extension=.tar.xz
0112245: 14456: Reader: CWinINetReader::Connect: Start
0112245: 14456: Reader: CWinINetReader::Connect: Finish (0 ms)
0112245: 14456: Reader: CWinINetReader::DownloadFromHTTPURL: Start
0112245: 14456: Reader: CWinINetReader::DownloadFromHTTPURL: HttpOpenRequest successful
0112622: 14456: Reader: CWinINetReader::DownloadFromHTTPURL: HttpSendRequest successful
0112622: 14456: Reader: CWinINetReader::DownloadFromHTTPURL: Retry needed, trying again...
0112622: 14456: Reader: CWinINetReader::Connect: Start
0112622: 14456: Reader: CWinINetReader::Connect: Finish (0 ms)
0112622: 14456: Reader: CWinINetReader::DownloadFromHTTPURL: HttpOpenRequest successful
0113065: 14456: Reader: CWinINetReader::DownloadFromHTTPURL: HttpSendRequest successful
0113065: 14456: Reader: CWinINetReader::DownloadFromHTTPURL: Success
0113065: 14456: Reader: CWinINetReader::DownloadFromHTTPURL: Finish (820 ms)
0113066: 14456: Reader: CWinINetReader::Thread: Finish (820 ms)
0113066: 6000: Reader: CWinINetReader::Open: Finish (821 ms)
0113618: 6000: Reader: CWinINetReader::Close: Start
0113620: 6000: Reader: CWinINetReader::Close: Finish (1 ms)
0142252: 5344: General: CMainUIWnd::Resize: Start
0142255: 5344: General: CMainUIWnd::Resize: Finish (2 ms)

I loaded the following file and added it to the folder under plugins, unfortunately this was unsuccessful and when starting, he still wants the libplacebo renderer files.

Logged
Pages: [1]   Go Up
« previous next »