Troubleshooting the Steinberg UR824 with JRiver on Linux

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mwillems:
Alsacap gives me this

--- Code: ---*** Scanning for playback devices ***
Card 0, ID `m2x4HD', name `miniDSP 2x4HD'
Device 0, ID `USB Audio', name `USB Audio', 1 subdevices (1 available)
2 channels, sampling rates 44100, 48000, 88200, 96000, 176400, 192000 Hz
Sample formats: S16_LE, S32_LE
Subdevice 0, name `subdevice #0'
Card 1, ID `UR824', name `Steinberg UR824'
Device 0, ID `USB Audio', name `USB Audio', 1 subdevices (1 available)
12..26 channels, sampling rates 44100, 48000, 88200, 96000, 176400, 192000 Hz
Sample formats: S24_3LE
Subdevice 0, name `subdevice #0'
Card 2, ID `Mic8k', name `ZY Control Mic8k'
Card 3, ID `CODEC', name `USB Audio CODEC'
Device 0, ID `USB Audio', name `USB Audio', 1 subdevices (1 available)
1..2 channels, sampling rates 32000, 44100, 48000 Hz
Sample formats: S8, U8, S16_LE
Subdevice 0, name `subdevice #0'
Card 4, ID `PCH', name `HDA Intel PCH'
Device 0, ID `ALC892 Analog', name `ALC892 Analog', 1 subdevices (1 available)
2 channels, sampling rates 44100, 48000, 96000, 192000 Hz
Sample formats: S16_LE, S32_LE
Subdevice 0, name `subdevice #0'
Device 1, ID `ALC892 Digital', name `ALC892 Digital', 1 subdevices (1 available)
2 channels, sampling rates 32000, 44100, 48000, 88200, 96000, 192000 Hz
Sample formats: S16_LE, S32_LE
Subdevice 0, name `subdevice #0'
Card 5, ID `NVidia', name `HDA NVidia'
Device 3, ID `HDMI 0', name `HDMI 0', 1 subdevices (1 available)
2..8 channels, sampling rates 32000, 44100, 48000, 88200, 96000, 176400, 192000 Hz
Sample formats: S16_LE, S32_LE
Subdevice 0, name `subdevice #0'
Device 7, ID `HDMI 1', name `HDMI 1', 1 subdevices (1 available)
2..8 channels, sampling rates 32000, 44100, 48000, 88200, 96000, 176400, 192000 Hz
Sample formats: S16_LE, S32_LE
Subdevice 0, name `subdevice #0'
Device 8, ID `HDMI 2', name `HDMI 2', 1 subdevices (1 available)
2 channels, sampling rates 32000, 44100, 48000 Hz
Sample formats: S16_LE, S32_LE
Subdevice 0, name `subdevice #0'
Device 9, ID `HDMI 3', name `HDMI 3', 1 subdevices (1 available)
2..8 channels, sampling rates 32000, 44100, 48000, 88200, 96000, 176400, 192000 Hz
Sample formats: S16_LE, S32_LE
Subdevice 0, name `subdevice #0'
Device 10, ID `HDMI 4', name `HDMI 4', 1 subdevices (1 available)
2..8 channels, sampling rates 32000, 44100, 48000, 88200, 96000, 176400, 192000 Hz
Sample formats: S16_LE, S32_LE
Subdevice 0, name `subdevice #0'
Device 11, ID `HDMI 5', name `HDMI 5', 1 subdevices (1 available)
2..8 channels, sampling rates 32000, 44100, 48000, 88200, 96000, 176400, 192000 Hz
Sample formats: S16_LE, S32_LE
Subdevice 0, name `subdevice #0'
Device 12, ID `HDMI 6', name `HDMI 6', 1 subdevices (1 available)
2..8 channels, sampling rates 32000, 44100, 48000, 88200, 96000, 176400, 192000 Hz
Sample formats: S16_LE, S32_LE
Subdevice 0, name `subdevice #0'

--- End code ---

Card #1 is the relevant one.

Here's the relevant info from pulseaudio (pactl list sinks) in case that helps:

--- Code: ---Sink #3
State: SUSPENDED
Name: alsa_output.usb-Yamaha_Corporation_Steinberg_UR824-01.multichannel-output
Description: Steinberg UR824 Multichannel
Driver: module-alsa-card.c
Sample Specification: s24le 26ch 44100Hz
Channel Map: front-left,front-right,rear-left,rear-right,front-center,lfe,side-left,side-right,aux0,aux1,aux2,aux3,aux4,aux5,aux6,aux7,aux8,aux9,aux10,aux11,aux12,aux13,aux14,aux15,aux16,aux17
Owner Module: 11
Mute: no
Volume: front-left: 16848 / 26% / -35.40 dB, front-right: 16848 / 26% / -35.40 dB, rear-left: 16848 / 26% / -35.40 dB, rear-right: 16848 / 26% / -35.40 dB, front-center: 16848 / 26% / -35.40 dB, lfe: 16848 / 26% / -35.40 dB, side-left: 16848 / 26% / -35.40 dB, side-right: 16848 / 26% / -35.40 dB, aux0: 16848 / 26% / -35.40 dB, aux1: 16848 / 26% / -35.40 dB, aux2: 16848 / 26% / -35.40 dB, aux3: 16848 / 26% / -35.40 dB, aux4: 16848 / 26% / -35.40 dB, aux5: 16848 / 26% / -35.40 dB, aux6: 16848 / 26% / -35.40 dB, aux7: 16848 / 26% / -35.40 dB, aux8: 16848 / 26% / -35.40 dB, aux9: 16848 / 26% / -35.40 dB, aux10: 16848 / 26% / -35.40 dB, aux11: 16848 / 26% / -35.40 dB, aux12: 16848 / 26% / -35.40 dB, aux13: 16848 / 26% / -35.40 dB, aux14: 16848 / 26% / -35.40 dB, aux15: 16848 / 26% / -35.40 dB, aux16: 16848 / 26% / -35.40 dB, aux17: 16848 / 26% / -35.40 dB
balance 0.00
Base Volume: 65536 / 100% / 0.00 dB
Monitor Source: alsa_output.usb-Yamaha_Corporation_Steinberg_UR824-01.multichannel-output.monitor
Latency: 0 usec, configured 0 usec
Flags: HARDWARE DECIBEL_VOLUME LATENCY
Properties:
alsa.resolution_bits = "24"
device.api = "alsa"
device.class = "sound"
alsa.class = "generic"
alsa.subclass = "generic-mix"
alsa.name = "USB Audio"
alsa.id = "USB Audio"
alsa.subdevice = "0"
alsa.subdevice_name = "subdevice #0"
alsa.device = "0"
alsa.card = "1"
alsa.card_name = "Steinberg UR824"
alsa.long_card_name = "Yamaha Corporation Steinberg UR824 at usb-0000:00:1d.0-1.7, high speed"
alsa.driver_name = "snd_usb_audio"
device.bus_path = "pci-0000:00:1d.0-usb-0:1.7:1.1"
sysfs.path = "/devices/pci0000:00/0000:00:1d.0/usb3/3-1/3-1.7/3-1.7:1.1/sound/card1"
udev.id = "usb-Yamaha_Corporation_Steinberg_UR824-01"
device.bus = "usb"
device.vendor.id = "0499"
device.vendor.name = "Yamaha Corp."
device.product.id = "1505"
device.product.name = "Steinberg UR824"
device.serial = "Yamaha_Corporation_Steinberg_UR824"
device.string = "hw:1"
device.buffering.buffer_size = "1048554"
device.buffering.fragment_size = "524238"
device.access_mode = "mmap+timer"
device.profile.name = "multichannel-output"
device.profile.description = "Multichannel"
device.description = "Steinberg UR824 Multichannel"
module-udev-detect.discovered = "1"
device.icon_name = "audio-card-usb"
Formats:
pcm

--- End code ---

One interesting thing I noted is that pulse and alsacap seem to be seeing a different supported PCM output format (S24_LE vs. S24_3LE)? Not sure how significant that is. When I try to set MC to use S24_LE like pulse seems to do, playback just fails (no loud noise).

bob:
That's interesting.
Especially because it says it ONLY supports S24_3LE.
So it appears to also be letting it be opened under another format?
If you leave MC on Auto and look in the log you should be able to see what format it's actually using.
Would you post that here please?

bob:

--- Quote from: bob on February 03, 2022, 12:58:41 pm ---That's interesting.
Especially because it says it ONLY supports S24_3LE.
So it's appears to also be letting it be opened under another format.
If you leave MC on Auto and look in the log you should be able to see what format it's actually using.
Would you post that here please?

--- End quote ---
My guess is that it is using S24_3LE, supposedly S24_LE isn't supported over USB.

mwillems:

--- Quote from: bob on February 03, 2022, 12:58:41 pm ---That's interesting.
Especially because it says it ONLY supports S24_3LE.
So it appears to also be letting it be opened under another format?
If you leave MC on Auto and look in the log you should be able to see what format it's actually using.
Would you post that here please?

--- End quote ---

Sure, I'll try and do that this evening when I'm back in front of the interface.

bob:
Also, I have a dragonfly that works fine with S24_3LE which works fine.
Is it distorted if you use internal volume control on linux and turn down the volume?

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