More > JRiver Media Center 29 for Windows
MC29 Won't Connect
Hendrik:
MC uses the Windows functionality to access websites, and download the packages that way. This functionality is identical in MC28 and MC29.
It does however require that these functions are functional in Windows, and can access the latest security protocols to talk to secure websites, which requires updates to be installed.
Did you modify your Windows in any way, like removing certain things, like Internet Explorer, or something like that which might impact Windows functionality?
Like I mentioned above, the error we are seeing is coming from Windows, saying it cannot access the required libraries to make a secure connection to the website. It's not our code throwing any errors, it's Windows either refusing or being unable to connect.
JimH:
--- Quote from: Hendrik on March 17, 2022, 01:53:49 pm ---It reports an error creating a secure connection to the server.
--- End quote ---
That's your best clue.
While MC might work on Win7, we don't support it, and it's risky for you to be using.
Chris Li:
the problem has been completely solved，Thanks!
JimH:
--- Quote from: Chris Li on March 17, 2022, 08:35:36 pm ---the problem has been completely solved，Thanks!
--- End quote ---
How?
AlreadyFree:
Wow, yeah, I don't know if Chris Li had the exact same problem I had or why he's being so cryptic with the solution.
But I'm happy to say that after days of banging my head against the wall I too have finally fixed my problem with this.
At first the question of whether I'd removed Internet Explorer made me remember that when I installed MC29 it had automatically also installed Microsoft Edge at the same time and that was the only other thing that had changed. So I uninstalled that but that wasn't it. (Speaking of which though, it would be infinitely more polite if you'd ask me before you force a Microsoft Edge installation on me completely out of the blue. It's not like it's even completely essential, it's only one of several possible browser options. Meanwhile I have to spend days just figuring out how to connect to your secret secure server to get a simple working MP3 ENCODER.)
But anyway, this comment:
--- Quote from: Hendrik on March 17, 2022, 01:53:49 pm ---It reports an error creating a secure connection to the server.
--- Quote from: JimH on March 17, 2022, 05:31:39 pm ---That's your best clue.
--- End quote ---
--- End quote ---
was indeed my best clue. Googling that phrase led me to multiple possible solutions. But I kept seeing mention of TLS. Finally someone mentioned a similiar problem with an error creating a secure connection for a completely different website and one of the suggestions was to make sure one of the TLS options was selected in Control Panel\Internet Options. I looked in my Internet Options and TLS 1.0 was selected but there was another option for TLS 1.2. I don't know anything about TLS but I just figured the newer one would probably be better so turned TLS 1.0 off and TLS 1.2 on. Miraculously that fixed the problem completely. I've never used Internet Explorer or ever touched those settings in the 10+ years I've had this computer so those were stock settings. Like I said, I have no idea what TLS is or does or why no other program I've used has ever needed TLS 1.2 over TLS 1.0 but I'm glad I finally figured it out. Thanks for all who offered pointers.
The necessity of TLS 1.2 or over should probably be stickied or added to the FAQ or WIKI or something because I'm sure it's info that will benefit others and save a lot of frustration. I was very much on the verge of ditching MC altogether over this.
Navigation
[0] Message Index
[#] Next page
[*] Previous page
Go to full version