More > JRiver Media Center 29 for Mac
Imac crashed with MC 29
(1/1)
ohhsanna:
My Imac freezes after a few minutes of listening with the MC 29 version, the same way it happened with the MC 28 version.
While the MC27 version works perfectly.
I am not an expert but this has never happened to me with other mac programs.
If it is what a corrupt mp4 / m4a audio file looks like, how do I track which file it is?
Attached you will find the entire report
(.. sorry for my English, I am writing to you from Italy).
bob:
It is crashing in the mp4/m4a plugin from your dump.
My guess is that the file was corrupted after MC27 imported it and MC29 is crashing when it gets to that file, either on auto-import or when building it's thumbnail.
You can turn on logging in MC.
Help->Logging
Run MC, then when it crashes, run it again then do Help->Logging again and "report problem"
You can email the logs to me
bob (at) jriver (dot) com
Another thing to check, make sure that your
Mac System Preferences->Security & Privacy->Files and Folders
allows MediaCenter29 access to all of the locations your material is stored.
Navigation
[0] Message Index
Go to full version