More > JRiver Media Center 29 for Mac
Best way to move from MC28 for Mac (expired trial) to MC29 for Mac?
bob:
MC 28.0.106 shouldn't have any regressions from previous builds of MC28 with regards to functionality.
I just tested with a 10.12 disc on my test machine and 28.0.106 works fine.
If you have some files that are out of the ordinary (not wav, aif, mp3, mp4, flac) MC may have to download a helper and it needs an internet connection to do that otherwise I can't see any reason why you wouldn't be able to access your media files.
HandLogger:
Before I continue trying to explain our situation, it's important to note that we predicated our decision to purchase a license based on our experience with the [older] trial version of the JRiver software.
Based on what I was advised -- on this forum thread -- I used the link provided by JRiver admin to install a newer version of the Media Center 28 software. After paying for a license (on April 1, 2022), I started said newer version of the software and, once again, as advised, backed up the library we created while using the [stable] trial version of the software. After performing the backup, we tested the newer version of the software to see how it performed. Unfortunately, the newer version of the software is very unstable and, based on this performance, we are again respectfully requesting a full refund of our license fee.
JimH:
Please answer my questions just above. Did I understand correctly?
HandLogger:
I honestly believe that I've done everything I can to explain why we're not happy with the software we were instructed to download. It doesn't function nearly as well as the trial version of the software we predicated our decision to purchase on, so, needless to say, we're not happy with the newer software.
The question continues to be quite simple: Why would we want to download yet another "newer version" of the software when the version we were instructed to download does not perform like the trial version?
Once again, I'm kindly requesting a full refund of the license fee we paid for on April 1, 2022.
JimH:
Please answer this:
--- Quote from: JimH on April 04, 2022, 03:36:26 pm ---My understanding was that you wanted to get a backup from MC28 but you didn't have an MC28 license. Is that correct?
I thought you wanted it so that you could salvage your MC28 library in order to use it in MC29? Correct?
If that's the case, just install MC29 and restore the MC28 library backup, including settings.
--- End quote ---
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