More > JRiver Media Center 28 for Windows

Library lose file

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JimH:
Ask Google.

zybex:
Instructions here:
https://kb.netgear.com/23414/What-is-the-local-admin-page-and-how-do-I-access-it-on-my-ReadyNAS-OS-6-storage-system

Just open https://<ReadyNAS hostname> or https://<ReadyNAS IP Address> in a browser. Default username is admin with password password (you should change that!)

It's more likely that files are being deleted by some other process at an earlier time, and when you run auto import MC finds that the files are missing and removes them from the library, at the same time it adds your new album. So you need to find out what is deleting those files.

- check your antivirus logs; configure it to exclude your media files
- disable the NAS antivirus, if it has one
- check your NAS recycle bin, if it is enabled. Deleted files should be there for some time. Enable it if it's not enabled.
- don't use tools/options to remove duplicate files

Did you play the missing files recently? Did you tag them recently? Any correlation you can think of?

trodesson:
Thank you for your help. I will try to give you as much information as I can. Chronologically: I modified the "genres" of many files at once and then some time later I lost my entire media library in one go. In the panic I repaired it with a backup I had and since I noticed that I was losing files little by little. Indeed, I lose files with each import, but I can also lose some without doing anything (and sometimes I recover some ? ) I had at first a computer under Linux then (after the crash) I changed for a W10. My NAS is a Netgear Readynas 2304 and the firmware is 6.10.5. I have the impression that the files disappear in a totally random way. I have not tried to change the settings of the nas because I am afraid of making mistakes. Do you think that the problem is necessarily at the level of the nas? In which case, if I change the nas the problem would be solved?
Thanks
Pierre

krmasson:
Did your files disappear from the NAS, or just from the library ?

If you restored a Unix backup on a Windows machine, it could be just that the name of the files, as seen from your computer, has changed (e.g.  /nas/music/file1.flac to  M:\music\file1.flac).

In that case, if JRiver does not find the files with their old names, it could just have removed them from the library, while still leaving them on the NAS.

Just a suggestion...
CM

zybex:
You are relying only on the file count. Do you actually know which files/albums are missing?
Moving from linux to windows is messy, and on top of that you had to restore an old DB. I think at this point you should just create a new DB and reimport all your music. Then see if the problems persist.

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