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Author Topic: Problem Importing Music Files  (Read 475 times)

bhahn

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Problem Importing Music Files
« on: July 11, 2022, 01:25:35 pm »
For the last 3 days the time it takes to import new music files from my outboard 14TB Western Digital drive has increased from what it had normally been for years of 30 seconds to 2 minutes maximum to now taking 11-13 minutes. I have not changed anything in my system or downloaded any new software in the last few days. I'm running Windows 10 Home Version 10.0.19044 (64 bit). My MC version is 29.0.65 (64 bit).

Please advise. Thanks.

Bill
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Awesome Donkey

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Re: Problem Importing Music Files
« Reply #1 on: July 11, 2022, 02:19:40 pm »
If it just suddenly started happening with no changes to the system I'd honestly be concerned about the drive starting to die, especially if it's old, since hard drives don't last forever. There's apps, like CrystalDiskInfo, that can test drives and read the S.M.A.R.T. status and current health reported by the drive, check for bad sectors, etc. In addition you can open a command prompt and use the wmic diskdrive get model, status command to read the S.M.A.R.T. status of all your drives. In a elevated command prompt (running as an administrator) you can also use chkdsk /f <drive letter>, e.g. chkdsk /f C: to scan the drive for issues.

Is it making any sounds that aren't normal or are strange? Like clicking noises? Is it freezing up and/or straight up disappearing in Windows sometimes? Is it connected internally via SATA or is it an external USB hard drive?
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bhahn

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Re: Problem Importing Music Files
« Reply #2 on: July 11, 2022, 02:48:40 pm »
The drive is a WD - Easystore 14TB External USB 3.0 Hard Drive that I bought last April. It's not making any weird sounds, freezing up or disappearing. I ran Crystal Disk Info as well as wmic diskdrive get model, status and both listed the drive status as "Good". Any other ideas?

Thanks.
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Awesome Donkey

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Re: Problem Importing Music Files
« Reply #3 on: July 11, 2022, 02:51:03 pm »
Have you tried plugging it into another USB port?
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I don't work for JRiver... I help keep the forums safe from Viagra and other sources of sketchy pharmaceuticals.

Windows 11 2023 Update (23H2) 64-bit + Ubuntu 24.04 LTS Noble Numbat 64-bit | Windows 11 2023 Update (23H2) 64-bit (Intel N305 Fanless NUC 16GB RAM/256GB NVMe SSD)
JRiver Media Center 32 (Windows + Linux) | iFi ZEN DAC 3 | Edifier R2000DB Bookshelf Speakers | Audio-Technica ATH-M50x Headphones

bhahn

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Re: Problem Importing Music Files
« Reply #4 on: July 11, 2022, 04:09:50 pm »
No I haven't, because I thought MC would then re-import my entire collection and wipe out the current history for what I've played, etc. in the "F" drive I've  using for many years. Is my concern correct?

Thanks.
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blgentry

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Re: Problem Importing Music Files
« Reply #5 on: July 12, 2022, 10:43:42 am »
I'm the wrong person to suggest this but...
Would a "bad" antivirus setup cause each media file to be inspected by AV before MC can check it for import status? 

Brian.
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