More > JRiver Media Center 30 for Windows
Purchasing and Licensing Help
AuRut:
Great! Will do.
Thank you
Grateful Bob:
I just bought the upgrade to MC31 for Windows. When I tried to install it, I get the error message "You are using Media Center 28 Windows to install a license for a different version. Please download and install the version that matches your license, and then try again." I didn't realize that the upgrade wouldn't work with my current MC28 license. I entered my MC 28 license for the transaction. JRiver should not have allowed this transaction to go through if it was not compatible. What do I do now?
TVWatcher:
I purchased a Windows upgrade licence for JRiver 11. When I click on Media Center31 Windows-581468.mjr I get the message 'Your license file is for a different product.' My previous version was MC26.
Help!
Awesome Donkey:
--- Quote from: TVWatcher on May 10, 2023, 09:13:58 am ---I purchased a Windows upgrade licence for JRiver 11. When I click on Media Center31 Windows-581468.mjr I get the message 'Your license file is for a different product.' My previous version was MC26.
Help!
--- End quote ---
Download and install MC31 and use the license file with it.
TVWatcher:
Sorry, it was MC31, not MC11. So it's doing as you suggest that's causing the problem.
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