More > JRiver Media Center 30 for Windows

Purchasing and Licensing Help

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AuRut:
Great!  Will do.

Thank you

Grateful Bob:
I just bought the upgrade to MC31 for Windows.  When I tried to install it, I get the error message "You are using Media Center 28 Windows to install a license for a different version.  Please download and install the version that matches your license, and then try again."  I didn't realize that the upgrade wouldn't work with my current MC28 license.  I entered my MC 28 license for the transaction.  JRiver should not have allowed this transaction to go through if it was not compatible.  What do I do now? 

TVWatcher:
I purchased a Windows upgrade licence for JRiver 11.  When I click on Media Center31 Windows-581468.mjr I get the message 'Your license file is for a different product.'  My previous version was MC26.
Help!

Awesome Donkey:

--- Quote from: TVWatcher on May 10, 2023, 09:13:58 am ---I purchased a Windows upgrade licence for JRiver 11.  When I click on Media Center31 Windows-581468.mjr I get the message 'Your license file is for a different product.'  My previous version was MC26.
Help!

--- End quote ---

Download and install MC31 and use the license file with it.

TVWatcher:
Sorry, it was MC31, not MC11.  So it's doing as you suggest that's causing the problem.

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