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Author Topic: Upgraded to Catalina from Sierra, MC28(?) won't play along.  (Read 1064 times)

gd0

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Upgraded to Catalina from Sierra, MC28(?) won't play along.
« on: September 05, 2022, 11:06:58 pm »

Hi. Guess I need to learn this all over again. I seldom upgrade MC; used for music only.

System: 2013 iMac, macOS 10.15.7 Catalina, plenty of storage and memory, modest fiber-optic internet 15Mbps. MC plays music only, sourced from local hard drive. No online streaming.*

I did not document well before the OS upgrade. Past email suggests the last MC upgrade I paid for was 28.

21, 22, 23, 35, 27, 28, 29 and 30 are in Applications. I don't know why 29 and 30 were there (note: sometimes the various MC ID numbers seem incorrect).

Anyway, I can't get MC to work. I downloaded 29 (probably a mistake on my part; I couldn't find 28).

When I launch 28, I see the library, and it is current. But music won't play ("Something went wrong..."). *Internet radio plays back fine.

When I launch 29, MC shows up without my library or preferences at all, prolly because I newly downloaded it. It did grab a couple random files from Users, and did play them. But nothing from the HDD where music files reside.

When I launch 30, it behaves exactly like 28. Again, I don't know why, or even if, there is an MC30 in my system. Seems mis-identified.

I was hoping MC would just show up as-is after OS update, but I'm not that lucky. I sense I might have screwed up by downloading 29 (for which I don't have, or want to buy, a license). 28 worked fine up to this point.

I know there's a process to get MC started up, but I'd like streamline it as best I can and retain a current library (I do a fair amount of after-the-fact tagging).

Can someone point me to steps to take after a macOS upgrade meltdown? Thanks in advance.
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JimH

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Re: Upgraded to Catalina from Sierra, MC28(?) won't play along.
« Reply #1 on: September 06, 2022, 01:45:20 am »

Download MC28 (if that's what your license is.
Install it.
Restore your MC28 license.

https://wiki.jriver.com/index.php/Restoring_a_License
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gd0

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Re: Upgraded to Catalina from Sierra, MC28(?) won't play along.
« Reply #2 on: September 06, 2022, 03:11:53 pm »

Download MC28 (if that's what your license is.
Install it.
Restore your MC28 license.
https://wiki.jriver.com/index.php/Restoring_a_License
Downloaded 28, installed in Applications, replaced existing 28.
Restored license, got confirmation.
Restarted iMac.
Launched 28 from Applications, same result.
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gd0

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Re: Upgraded to Catalina from Sierra, MC28(?) won't play along.
« Reply #3 on: September 06, 2022, 05:01:52 pm »

Hey Jim

Thanks for checking in. Apparently this was a false alarm.

Gave it a thought and looked at my Tools > Options only to find that, for reasons I'll never understand, File Location magically changed from its normal outboard HDD location to some dumping ground in Users.

Presumably a result of the macOS upgrade.

Works now, all current and everything. But I can't help but wonder what other hidden booby trap might be waiting for me.

Thanx again.
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