More > JRiver Media Center 30 for Windows
Installing MC30 and Questions
SFD:
--- Quote from: JimH on November 17, 2022, 06:56:47 pm ---The MJR file is your Install key. You could read about licensing on the wiki. The topic is called restoring a license.
Don't worry about installing on your laptop. There's no way there could be a problem caused by it. But it might tell us something. Especially if you use the same file you used to install on the other problem. PC.
I still think you have a problem with Bitdefender, that something was left there.
--- End quote ---
the mjr file was in Recycle bin so I've restored it back into place. Will refresh my memory about restore protocol.
I will install on my laptop but let's confirm which download location to use: Use link on this page?:
https://jriver.com/download.html
Don't know how to search for Bitdefender leftovers. Suggestion of some sort of freebie install scrubber utility? When the machine was new it came installed with a free year of Mcafee software. I unistalled after the year but I just checked and there is still a Mcafee folder in Programs with files. I'll scrub those too once I know the best way.
SFD:
--- Quote from: SFD on November 17, 2022, 07:18:46 pm ---the mjr file was in Recycle bin so I've restored it back into place. Will refresh my memory about restore protocol.
I will install on my laptop but let's confirm which download location to use: Use link on this page?:
https://jriver.com/download.html
Don't know how to search for Bitdefender leftovers. Suggestion of some sort of freebie install scrubber utility? When the machine was new it came installed with a free year of Mcafee software. I unistalled after the year but I just checked and there is still a Mcafee folder in Programs with files. I'll scrub those too once I know the best way.
--- End quote ---
I went to Bitdefender and Mcafee sites. Downloaded and ran uninstall tools they have. Agent Ransack is a search program that finds stuff Windows Explorer hides even after you tell it not to (e.g. in the Program Data folder). Using AR I think Bitdefender is gone. Mcafee still has a couple of things left but based on some reading I think they are benign, at least for our purposes. Sadly MC30 x64 exe still will not run.
On the laptop I downloaded MC30 x64 from the main download page, installed and it ran without problems. The laptop came preinstalled with Mcafee LiveSafe. I did not turn it off before installing or running MC.
I am baffled as to why it will not run on the desktop machine.
SFD:
I installed MC29 on the desktop and it would not run either.
Back to MC30: Using Process Explorer I watched as I tried to run MC30. Media Center 30.exe shows for about a second then disappears. I looked at Events in Computer Management and under Windows Logs /Application I see Error logged for the instances I try to run MC30. I don't know how to interpret the logs but JRTools.dll was referenced along with the exe file.
Starting with the same file downloaded from the main Download page: On the two machines I compared the install folder - Media Center 30. The file and folder counts don't match. There is a subfolder Media Center 30\Skins\Mini in the desktop install that is not found on the laptop. That folder explains the mismatched counts: 91 more files and 4 more folders.
Desktop w/ Windows 10 Home
Contains - 3,212 Files, 206 Folders
Laptop w/ Windows 11 Pro
Contains - 3,121 Files, 201 Folders
FWIW - since I started trying to install MC30 when I run MC26 sometimes it will present the message saying that MC closed unexpectantly and there are options checked off which I always accept. I'm shutting it down like I always have and it has not crashed on me lately so I don't don't why I'm getting that message.
JimH:
--- Quote from: SFD on November 17, 2022, 09:31:44 pm ---Agent Ransack is a search program that finds stuff Windows Explorer hides even after you tell it not to (e.g. in the Program Data folder).
--- End quote ---
Using tools like that and CCleaner could cause problems with your OS.
If it were my machine, I'd reinstall Windows. You've done a good job of trying to find the problem and you've been very patient.
SFD:
--- Quote from: JimH on November 18, 2022, 08:37:37 am ---Using tools like that and CCleaner could cause problems with your OS.
If it were my machine, I'd reinstall Windows. You've done a good job of trying to find the problem and you've been very patient.
--- End quote ---
As long as this this is the only strange thing going on I'm gonna go KISS route. No reinstall of Windows, no MC30. I'll stay with a running MC26. Install that to the laptop to be client.
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