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Author Topic: Installation failed? Media center does not start  (Read 2017 times)

RalfK

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Installation failed? Media center does not start
« on: October 18, 2022, 01:45:23 pm »

I'm a bit puzzled right now. I've installed JRiver on Debian 11 many times before. But now there is a problem with a new installation: when starting Mediacenter 29 and also Mediacenter 30, there is only a small black window with an OK button. You can click this twice. Then nothing???
The other day I had this after installing Mediacenter 30 using installJRMC. But after deinstallation and manual installation it worked. Now I've uninstalled and reinstalled v29.0.86 and v30.0.20 several times, but only the black window... Have anyone any ideas?
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RalfK

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Re: Installation failed? Media center does not start
« Reply #1 on: October 18, 2022, 02:08:59 pm »

an addendum: I was able to start Mediacanter29 once via command line. If I try again now, there are many, many lines of errors:
"cp: cannot create regular file"
plus various paths such as
".jriver/Media Center 29/Skins/Standard View/Aruba/ActionWindow_Back.png': No such file or directory"
or
".jriver/Media Center 29/Visualizations/Track Info/Dreamstate/bg2.jpg': No such file or directory"
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Awesome Donkey

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Re: Installation failed? Media center does not start
« Reply #2 on: October 18, 2022, 03:29:11 pm »

Sounds like it wasn't installed correctly.
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I don't work for JRiver... I help keep the forums safe from "male enhancements" and other sources of sketchy pharmaceuticals.

Windows 11 24H2 Update 64-bit + Ubuntu 24.10 Oracular Oriole 64-bit | Windows 11 24H2 Update 64-bit (Intel N305 Fanless NUC 16GB RAM/500GB M.2 NVMe SSD)
JRiver Media Center 33 (Windows + Linux) | iFi ZEN DAC 3 | JBL 306P MkII Studio Monitors | Audio-Technica ATH-M50x Headphones

RalfK

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Re: Installation failed? Media center does not start
« Reply #3 on: October 19, 2022, 06:28:55 am »

Now I did a clean install of Debian11 without trying installJRMC first. Instead I installed directly manually. Now it works  :)
It seems that the installation with installJRMC went so badly wrong that further attempts afterward didn't stand a chance; despite ./installJRMC -u
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Awesome Donkey

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Re: Installation failed? Media center does not start
« Reply #4 on: October 19, 2022, 06:51:28 am »

You might want to report that in the InstallJRMC thread.
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I don't work for JRiver... I help keep the forums safe from "male enhancements" and other sources of sketchy pharmaceuticals.

Windows 11 24H2 Update 64-bit + Ubuntu 24.10 Oracular Oriole 64-bit | Windows 11 24H2 Update 64-bit (Intel N305 Fanless NUC 16GB RAM/500GB M.2 NVMe SSD)
JRiver Media Center 33 (Windows + Linux) | iFi ZEN DAC 3 | JBL 306P MkII Studio Monitors | Audio-Technica ATH-M50x Headphones

abettik

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Re: Installation failed? Media center does not start
« Reply #5 on: November 06, 2022, 07:47:34 am »

I have the same problem in Ubuntu 22.04 Did a manual install... still no good!
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Awesome Donkey

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Re: Installation failed? Media center does not start
« Reply #6 on: November 06, 2022, 07:58:12 am »

Are you trying to install MC29 or MC30? Any errors? What architecture? Any terminal output? Going to need more information.
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I don't work for JRiver... I help keep the forums safe from "male enhancements" and other sources of sketchy pharmaceuticals.

Windows 11 24H2 Update 64-bit + Ubuntu 24.10 Oracular Oriole 64-bit | Windows 11 24H2 Update 64-bit (Intel N305 Fanless NUC 16GB RAM/500GB M.2 NVMe SSD)
JRiver Media Center 33 (Windows + Linux) | iFi ZEN DAC 3 | JBL 306P MkII Studio Monitors | Audio-Technica ATH-M50x Headphones

abettik

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Re: Installation failed? Media center does not start
« Reply #7 on: November 06, 2022, 08:07:55 am »

Are you trying to install MC29 or MC30? Any errors? What architecture? Any terminal output? Going to need more information.

Sorry! Trying to install MC30. No errors upon install but as was said before multiple errors (cp: cannot create regular file '/home/andromede/.jriver/Media Center 30/Visualizations/Vis Studio/Spectrum Analyzer/Purple Dance.mjv': No such file or directory) when running Mediacenter30 from terminal. Architecture is AMD64.

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BryanC

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Re: Installation failed? Media center does not start
« Reply #8 on: November 07, 2022, 07:27:54 am »

I can't seem to replicate this, obviously something is going awry during the library migration step, but I can't see anything obvious. I'd recommend checking your ~/.jriver permissions and selinux logs.
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abettik

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Re: Installation failed? Media center does not start
« Reply #9 on: November 07, 2022, 09:55:55 am »

I can't seem to replicate this, obviously something is going awry during the library migration step, but I can't see anything obvious. I'd recommend checking your ~/.jriver permissions and selinux logs.

It seems I'm not experienced enough to access the selinux logs, as for the ~/.jriver permissions, the /jriver/ folder does not exist... I'm surprised the install procedure didn't signal a problem with creating that folder. Thank you for the help!
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eve

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Re: Installation failed? Media center does not start
« Reply #10 on: November 07, 2022, 01:34:16 pm »

It seems I'm not experienced enough to access the selinux logs, as for the ~/.jriver permissions, the /jriver/ folder does not exist... I'm surprised the install procedure didn't signal a problem with creating that folder. Thank you for the help!

mkdir -p ~/.jriver
chmod -R 777 ~/.jriver (probably *not* needed but can weed out weird permission problems)


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abettik

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Re: Installation failed? Media center does not start
« Reply #11 on: November 07, 2022, 02:35:27 pm »

mkdir -p ~/.jriver
chmod -R 777 ~/.jriver (probably *not* needed but can weed out weird permission problems)

That's all it took. Works like a charm now. Thank you!!

André
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eve

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Re: Installation failed? Media center does not start
« Reply #12 on: November 07, 2022, 04:57:45 pm »

That's all it took. Works like a charm now. Thank you!!

André

No worries. Glad it sorted things.

If you're coming from another OS, users, groups and how they interact with permissions can be mystifying. I still find myself occasionally scratching my head over things.
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