Devices > Androids and other portables
nVidia Shield
GreggP:
--- Quote from: BradATIMA on February 08, 2023, 06:16:11 pm ---That's unusual behavior. After I select confirm, the message box is gone and the import activity closes and returns to the app home screen.
--- End quote ---
Can you confirm the version of JRiver for Android you're running from the About button? I see you mentioned the version earlier, but I'm not sure why you would be seeing this behavior.
JRiver for Android version 30.0.60 64-bit
Is your Shield up-to-date and running Android 11?
In settings under About:
Model: SHIELD Android TV
Model Number: P2897
Version: 11
also,
SHIELD Android TV SW Version: 9.1.1(33.2.0.157) note: the check for upgrade routine says "Your system is up to date"
In the import activity, if you browse into the album folder, do you see media files in the list? What types of files are they?
Yes, I see media files in the list if I navigate into the album folders. My media is organized - \Music\AlbumArtist\Album\Tracks
most of my music files are FLAC files but I also have some mp3s. I haven't tried importing anything else, even though I have lots of ripped movies in mkv file format.
BTW, when I navigate JRiver for Android's import into my \Movies folder (\Movies\Title\mediafiles) it doesn't show any of the file extensions in these folders. It does show the file extensions (for example, 01-Available Light.flac) in the \Music folder.
Also note that I have no problems importing any of my media files into Kodi.
JimH:
Settings > Apps > JRiver > Permissions > Files and Media > Allow
BradATIMA:
That would have been my next suggestion. Make sure you have the permissions we require enabled, otherwise you won't be able to import or play anything.
If you go to Load Library and 'Select a Library' does it show the Main Library as loaded (with the blue icon in front of it)?
--- Quote from: GreggP on February 09, 2023, 10:30:42 am ---BTW, when I navigate JRiver for Android's import into my \Movies folder (\Movies\Title\mediafiles) it doesn't show any of the file extensions in these folders.
--- End quote ---
Does this mean it shows files with no extensions or just folders and no files at all? I ask because if you don't see files in the list, Android doesn't think the app has permission to view them.
GreggP:
--- Quote from: JimH on February 09, 2023, 01:09:59 pm ---Settings > Apps > JRiver > Files and Media > Allow
--- End quote ---
on my Shield, it is-
Settings > Apps > JRiver for Android > Permissions > Files and Media > Allow
This is how it has been set during this troubleshooting. I checked it long ago to make sure this was so. Below this setting, there's a setting called "Remove permissions if app isn't used". By default, this was enabled. I'll try disabling it. The description below this setting says "To protect your data, permissions for this app will be removed if the app is unused for a few months." Note, I don't think I've ever gone a few months not using this app.
UPDATE 2/1023: My media has been imported. The only setting that's changed is the one described above - "Remove permissions if app isn't used," which I disabled. Also, I first noticed the import only pulled in a few folders last night. Today, I don't know if it imported everything but it looks like it imported a lot more. JRiver for Android still won't load a library off the network. Again, this is something it was always able to do.
GreggP:
--- Quote from: BradATIMA on February 09, 2023, 02:55:32 pm ---That would have been my next suggestion. Make sure you have the permissions we require enabled, otherwise you won't be able to import or play anything.
--- End quote ---
If you go to Load Library and 'Select a Library' does it show the Main Library as loaded (with the blue icon in front of it)?
It shows the Main Library as loaded.
Does this mean it shows files with no extensions or just folders and no files at all? I ask because if you don't see files in the list, Android doesn't think the app has permission to view them.
My mistake. It shows the whole filename.ext. The movies I looked at while troubleshooting had long filenames, so the end portions were truncated and I couldn't see the extensions.
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