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MC29 Crash Will Not Reopen

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chrisgreen:
Sorry for the cross-post in the MC30 forum. I did not realize the MC29 forum is still active. I am attaching a screenshot and crash log for this issue.

blgentry:
I'm unfamiliar with that message.  Perhaps post your MacOS version also.  The JRiver staff might have a suggestion or two.

The only other option I know is the last resort:  Deleting the JRiver Library directory, which also deletes the JRiver database.

Brian.

chrisgreen:

--- Quote from: blgentry on November 29, 2022, 08:06:20 am ---I'm unfamiliar with that message.  Perhaps post your MacOS version also.  The JRiver staff might have a suggestion or two.

The only other option I know is the last resort:  Deleting the JRiver Library directory, which also deletes the JRiver database.

Brian.

--- End quote ---

This is happening on OS 10.15.7. I am not sure what happened. I have been running MC on this Mac Mini for years without anything like this happening before. I would REALLY like to get it back up and running ASAP.

blgentry:
So do you get this same dialog box each time you try to start MC29?  What happens when you press "reopen windows" ?

Have you looked to see what your latest backup is?  They are made automatically.  It think something like every 2 or 3 days.  Backups should be located in

Documents/JRiver/Media Center 29/Library Backups/

If you have one from a few days ago that's probably good enough.

Finally, have you installed MC30 to see if it will at least run?

Brian.

chrisgreen:

--- Quote from: blgentry on November 29, 2022, 07:48:47 pm ---So do you get this same dialog box each time you try to start MC29?  What happens when you press "reopen windows" ?

Have you looked to see what your latest backup is?  They are made automatically.  It think something like every 2 or 3 days.  Backups should be located in

Documents/JRiver/Media Center 29/Library Backups/

If you have one from a few days ago that's probably good enough.

Finally, have you installed MC30 to see if it will at least run?

Brian.

--- End quote ---

Yes, I get this dialog window every time I start MC29. I get the same result if I choose reopen windows or not. MC29 crashes. The most recent backup I see is well over a month old. I don't think the backups are made automatically. Maybe I missed that? I might end up trying the backup, but I am still hoping to find a solution.

I have installed MC30, and it will run.

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