More > JRiver Media Center 30 for Mac
Media Center refuses to import some files [Solved]
Tango-DJ:
MC30 refuses to import random files from my music collection. There appears to be no pattern in the files excluded from the import, except that it's usually a few (1–4) files from folders containing 20 or so files (my collection is organized into folders each of which corresponds to an individual album).
So far, the only way I managed to get MC to import these files is to give them a short, random name (e.g. 'blah'), and then run 'auto-import'. Once the files have been imported, I can change the names back to the original one and everything will work fine. Note that the files that MC refuses to import do not have special characters, do not have special permissions, and are not particularly long (~20 characters, and fewer than other files imported without a problem).
The box 'Ignore files previously removed from library' is not ticked. I have tried setting "Fix broken links" to either 'No', 'Yes' and 'Yes (protect files on missing drives)', to no avail. I have also tried clearing my entire library and running auto-import again, but this didn't help either.
I have a very large music collection (around 60,000 files) and this issue seems to be affecting hundreds of files. Manually renaming these files is not really feasible, especially given that I have no easy way of identifying which folders have not been fully imported.
I would appreciate any suggestions on how to resolve this issue.
Tango-DJ:
In case it helps with diagnosing, here's an example of a folder containing files not imported by MC:
--- Code: --- -rw------- 1 pablostafforini 8.1M 2018-12-25 12:45 01 Juan D'Arienzo - Trago Amargo.flac
-rw------- 1 pablostafforini 8.8M 2018-12-25 12:45 02 Juan D'Arienzo - Corrientes y Esmeralda.flac
-rw------- 1 pablostafforini 8.5M 2018-12-25 12:45 03 Juan D'Arienzo - La Madrugada.flac
-rw------- 1 pablostafforini 8.3M 2018-12-25 12:45 04 Juan D'Arienzo - Mandria.flac
-rw------- 1 pablostafforini 7.9M 2018-12-25 12:45 05 Juan D'Arienzo - El viento me cuenta cosas.flac
-rw------- 1 pablostafforini 8.1M 2018-12-25 12:45 06 Juan D'Arienzo - Este Carnaval.flac
-rw------- 1 pablostafforini 8.8M 2018-12-25 12:45 07 Juan D'Arienzo - Con Todo Mi Corazon.flac
-rw------- 1 pablostafforini 7.8M 2018-12-25 12:45 08 Juan D'Arienzo - Olvidame.flac
-rw------- 1 pablostafforini 9.5M 2018-12-25 12:45 09 Juan D'Arienzo - En Tu Corazon.flac
-rw------- 1 pablostafforini 7.5M 2018-12-25 12:45 10 Juan D'Arienzo - Calandria Pampa.flac
-rw------- 1 pablostafforini 9.7M 2018-12-25 12:45 11 Juan D'Arienzo - Yuyo Brujo.flac
-rw------- 1 pablostafforini 11M 2018-12-25 12:45 12 Juan D'Arienzo - Viejo Smoking.flac
-rw------- 1 pablostafforini 9.6M 2018-12-25 12:45 13 Juan D'Arienzo - Dios Te Salve, M'Hijo.flac
-rw------- 1 pablostafforini 13M 2019-09-03 05:26 14 Juan D'Arienzo - Desde Aquella Noche.flac
-rw------- 1 pablostafforini 9.9M 2018-12-25 12:45 15 Juan D'Arienzo - Tu Boca Mintio (No Me Mires).flac
-rw------- 1 pablostafforini 12M 2018-12-25 12:45 16 Juan D'Arienzo - Si Supiera Que La Extraño.flac
-rw------- 1 pablostafforini 11M 2018-12-25 12:45 17 Juan D'Arienzo - Santa Madrecita.flac
-rw------- 1 pablostafforini 13M 2019-11-18 13:47 18 Juan D'Arienzo - Canzoneta.flac
-rw------- 1 pablostafforini 11M 2018-12-25 12:45 19 Juan D'Arienzo - Lenguas de Fuego.flac
-rw------- 1 pablostafforini 9.3M 2018-12-25 12:45 20 Juan D'Arienzo - Milonga que peina canas.flac
--- End code ---
In this case, the files not imported at tracks #5 and #10. As you can see, they do not differ from the other files in any obvious way.
zybex:
Try enabling General > Support Extra Long Filenames. The limit is for the full path, not the just the filename.
It's also possible that the files are actually imported but just not tagged to the correct album. Try searching for them by filename in the (all) Files view.
To rule out disk failure, try making a copy of one of the affected files to check if it's readable.
blgentry:
I hope the long(er) filename support works, but I do not expect it to.
Have you tried to import a single problematic folder to see if it ignores the exact same files?
Have you looked in the Data section of MC? This sounds weird and it is. Occasionally MC, during auto import on my systems, misidentifies some files and marks them as "data". So they are imported, but with the wrong Media Type.
Go over the tree on the left and click on data, then see if you see any files in the Data views there. if so, you can just change them all to Audio and be (mostly done with it.
This is all I can personally think of. I suspect that if you enable logging, do an import, and then capture that log it might have information that the developers can use to help identify the problem. Here's how logging works on MC:
https://wiki.jriver.com/index.php/Logging
Best of luck.
Brian.
Tango-DJ:
Thanks for all the suggestions.
--- Quote ---Try enabling General > Support Extra Long Filenames. The limit is for the full path, not just the filename.
--- End quote ---
I tried this, but it didn't work, unfortunately.
--- Quote ---It's also possible that the files are actually imported but just not tagged to the correct album. Try searching for them by filename in the (all) Files view.
--- End quote ---
I confirm that the files are not imported: they do not appear in the 'Files' view when I search for them.
--- Quote ---Have you tried to import a single problematic folder to see if it ignores the exact same files?
--- End quote ---
Yes, I had done this and it doesn't import the files.
Another thing I tried was to manually open one of the files not imported by playing it with MC (in Finder, right-click on the file > Open with > Media Center 30). Then in MC, I go to 'Playing now', right-click on the file, and select 'Import Into Library'. This does import the file.
Also, if I duplicate the file (in Finder, File > Duplicate), MC can find this duplicate. So it seems the issue is unrelated to the file name (the file duplicate has the same name as the original, followed by 'copy', i.e. 'foo.flac' becomes 'foo copy.flac').
--- Quote ---Go over the tree on the left and click on data, then see if you see any files in the Data views there. if so, you can just change them all to Audio and be (mostly done with it.
--- End quote ---
I wasn't able to follow these instructions: I don't see any "data views". Could you please elaborate, or link to the relevant documentation? A Google search didn't help. Thanks.
--- Quote ---I suspect that if you enable logging, do an import, and then capture that log it might have information that the developers can use to help identify the problem.
--- End quote ---
Thanks. A log is attached.
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