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Author Topic: HLConvolver Problem  (Read 1585 times)

cornelis

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HLConvolver Problem
« on: February 26, 2023, 06:28:26 am »

I am unable to fully open the screen of the HLC. (see screenshot)
Does anyone know a solution for this?
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zybex

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Re: Need help
« Reply #1 on: February 26, 2023, 07:28:46 am »

Looks like the HLConvolver developer is aware of the issue and is trying to fix it:
https://forum.juce.com/t/windows-display-scaling-and-audirvana-issue/51771/5

It's not clear if it's a problem with the plugin or MC's VST3 init code. Maybe you can reach out to mitch[at]accuratesound.ca and ask about it.
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cornelis

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Re: HLConvolver Problem
« Reply #2 on: February 26, 2023, 07:54:58 am »

Thanks for your comment. It works well with a computer monitor.
My TV is a 4k device, which seems to explain the problem
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eve

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Re: HLConvolver Problem
« Reply #3 on: February 26, 2023, 01:35:54 pm »

Thanks for your comment. It works well with a computer monitor.
My TV is a 4k device, which seems to explain the problem

It looks like you may have DPI scaling on (on the OS level) turn it off. MC's UI scaling % is usually pretty reliable but I have found issues in the past.
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cornelis

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Re: HLConvolver Problem
« Reply #4 on: February 27, 2023, 10:46:46 pm »

Can you perhaps explain where and how I can disable this?
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eve

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Re: HLConvolver Problem
« Reply #5 on: February 28, 2023, 08:38:59 am »

Can you perhaps explain where and how I can disable this?

Check the "Display" options in Windows settings.


Scale should be at 100%

In the past I've had to go into "Advanced Scaling" and set it to 100% to lock it for all current and future monitors / displays when I've been testing different display devices or whatever.
However, the first option with the dropdown should work for most people's situations.
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cornelis

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Re: HLConvolver Problem
« Reply #6 on: February 28, 2023, 08:53:15 am »

Thanks for your help, Eve. In Windows 11 it looked a little different, but when I scaled to 100% the problem remained. (although it looked a bit smaller 😉)
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eve

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Re: HLConvolver Problem
« Reply #7 on: February 28, 2023, 08:56:46 am »

Thanks for your help, Eve. In Windows 11 it looked a little different, but when I scaled to 100% the problem remained. (although it looked a bit smaller 😉)
That's unfortunate it didn't fix it. It is seeming like it's either an HL Convolver bug 'directly' or related to how hosting a VST within your audio application is implemented.
I've mentioned elsewhere, odd alignment / UI issues on VSTs in JRiver before. The thing is, those can crop up in pro audio applications too so it's not like JRiver is to blame here really?
It's not a 'fix' exactly but MetaPlug has been consistently helpful at sorting out VST issues for me. It's actually the only way I can get WAVES stuff working in JRiver reliably. It's a VST host itself so occasionally it can work around problematic VSTs.
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Mitchco

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Re: HLConvolver Problem
« Reply #8 on: April 02, 2023, 03:33:59 pm »

Just a quick note to say this was fixed by the JRiver team and now displaying as it should on 4K TV displays. I forgot which version the fix is in, but 30.0.82 works fine.
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