More > JRiver Media Center 29 for Windows

Frequent freezes

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mkolmar:
OS: Windows 10
Antivirus: Windows built-in
Files: Mainly FLAC, large library, files on NAS, MC library is on local disk

I have previously disabled Windows virus & threat protection with no change, and have been trying to figure out this issue for a long time.

If you don't do anything in MC that takes several seconds to finish, using a fast PC, smaller library, no NAS, this problem may never happen, at least not to the point that you get the wait/quit dialog or a crash happens. As I mentioned, I can reproduce the wait/quit dialog on a fast notebook PC running a fresh install of MC30 by loading a challenging view (panes with album and track counts, durations, size). I also get the spinning blue circle briefly during normal use, but that wouldn't often become an obstacle or escalate because tasks (e.g. load a view, begin playback) finish quickly enough. HTPC behaves worse because it is slower. I do not have similar issues on the HTPC with other apps.

Matt:
Please provide a crash dump.  The wiki has instructions.

mkolmar:
Crashed MC30 with logging enabled. No crash dump is written alongside the log, and the log ends with seemingly unrelated background activity. I caused the crash by deleting files from the library, trying to time my next click to the moment when MC would become responsive again.

JimH:
Crash or freeze?

In a crash, MC will disappear completely.

JimH:
Make sure you configure Windows Defender: https://yabb.jriver.com/interact/index.php/topic,114101.0.html

Set up a test library with only local files (without the NAS).  Update the NAS firmware.

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