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pge:

--- Quote from: mattkhan on April 18, 2023, 11:26:04 am ---yes I know, I'm saying that such an approach exists to

1) augment search by making it easier to find the things you are looking for and the things you didn't even know you needed

i.e. for the cases where you don't really(NEW: OpenSubtitles Lookup « on: February 08, 2017 ») know the search term

2) to help understand whether your search results are complete

aka structure *is* important (given the current capabilities of a search engine)

--- End quote ---

I second that.

You don't have to look to Kodi, every self respecting software firm out there has a better user manual, features and functions overview and/or wiki.
That's the main reason why I can't recommend JRiver to friends or family.
Put yourself in the user's shoes, not everyone is a computer geek, not every user is US based and native english reading and writing.
Just because you can find (and recognize) the right answer doesn't mean everyone else can too.

Some recurring questions are never answered satisfactorily or lead to more headache.

How do I know if a particular feature is available and working when a search finds many issues in several previous releases?
What happened to features that were announced but never actually worked, should I dive back in or give up?

What I can think of, off the top of my head:

- Subtitle lookup on tv series. (NEW: OpenSubtitles Lookup « on: February 08, 2017 »)
- TV and EPG from outside the US.
- An easy button for starting auto-import in theater view without DIY programming.
- Easier sync of subtitles in theater view.
- In theater view you can organize everything nicely, but browsing in JRemote is still a mess.
- You need some decent skins or you get Van Gogh. Yes, I am Dutch, but this is ridiculous.
- 3D SBS function (side by side). Does that work (plug & play) to the projector? ("Media Center 21 introduces support for natively playing 3D Blu-rays and 3D MKV files" « on: March 22, 2016 »).
- Documentation « on: September 21, 2019 ». Recurring request; you don't have a problem, why someone else does: We are not you..

A disappointing approach, on your part, when it comes to delivering user experience to an otherwise good product.

JimH:
I'll reply below.


--- Quote from: pge on April 21, 2023, 05:20:16 am ---You don't have to look to Kodi, every self respecting software firm out there has a better user manual, features and functions overview and/or wiki.

--- End quote ---
Thanks.

--- Quote ---That's the main reason why I can't recommend JRiver to friends or family.

--- End quote ---
Your decision to make.

--- Quote ---Put yourself in the user's shoes, not everyone is a computer geek, not every user is US based and native english reading and writing.

--- End quote ---
Yes, of course.  We have quite a mix of users.  Most are not very technical, but manage anyway.

We can't answer in every language.  You can use translate.google.com to translate web pages.

--- Quote ---Just because you can find (and recognize) the right answer doesn't mean everyone else can too.

--- End quote ---
I can't find the answer sometimes.  It happens.  It's normal.

--- Quote ---Some recurring questions are never answered satisfactorily or lead to more headache.

--- End quote ---
Correct.  No individual or company could answer all your questions.

--- Quote ---How do I know if a particular feature is available and working when a search finds many issues in several previous releases?

--- End quote ---
Search.  Search using Google and adding "JRiver".  Try it.

It's up to you to decide which posts are relevant. 

--- Quote ---What happened to features that were announced but never actually worked, should I dive back in or give up?

--- End quote ---
I can't imagine what you should do.

--- Quote ---What I can think of, off the top of my head:
- Subtitle lookup on tv series. (NEW: OpenSubtitles Lookup « on: February 08, 2017 »)
- TV and EPG from outside the US.
- An easy button for starting auto-import in theater view without DIY programming.
- Easier sync of subtitles in theater view.
- In theater view you can organize everything nicely, but browsing in JRemote is still a mess.
- You need some decent skins or you get Van Gogh. Yes, I am Dutch, but this is ridiculous.
- 3D SBS function (side by side). Does that work (plug & play) to the projector? ("Media Center 21 introduces support for natively playing 3D Blu-rays and 3D MKV files" « on: March 22, 2016 »).
- Documentation « on: September 21, 2019 ». Recurring request; you don't have a problem, why someone else does: We are not you.

--- End quote ---

pge:
Sorry Jim, you're right, I'm frustrated, but that doesn't change the fact that the documentation is out of date.

To all the items above, the answer is no, that's not going to work. Only the option to play 3D video is still open (projector has recently been added). So if you have the answer to that, please do.

Daydream:

--- Quote from: astromo on April 19, 2023, 05:22:15 am ---Jim, your comment makes me think of how I view TreeSize for finding files on my Windows PC. T

--- End quote ---
Wait, what!? You know Everything from Voidtool exists, right? And it's free.


--- Quote from: tzr916 on April 20, 2023, 03:08:24 pm ---Just take a peak at the KODI wiki...
--- End quote ---

I'm a Kodi diehard, but the timing of bringing up anything Kodi is a bit, ahem... off?

To add my 2 cents to the topic... I think MC does too many things. And some of them are user-originated, rather complex and lost in the forum messages. And somebody, even an advanced user, could grind at an issue by trying to brute force it, only to later find out by pure dumb luck that there was a fast, elegant way to do it. A search won't help because "you don't know what you don't know". And the wiki, the wiki lacks depth in various places, to set a user on the right path.

Anyways, this may be just the effect. The wiki is not complete, the search needs to go to Google, etc. Something to point to. MC does too many things, and many of those things are far from being immediately obvious to somebody new to it.

mattkhan:
an example of something that is

a) actually documented somewhere
b) where that somewhere is only buried in a random old thread 
c) which you can find if and only if you really know exactly what to look for
d) representative of something that really shouldn't be this hard

the thing in question is filtering a view for a numeric field being greater than x

initially you think simply [myfield]>=2 works but this is actually just a lexical comparison which you find out when you try [myfield]>=2.2

ultimately the solution is the rather obscure

[=Compare([myfield],>,2.2)]=1

NB: once you know this then it's possible to reverse engineer your way to a search that would land you at https://wiki.jriver.com/index.php/Search_Language#Searching_with_Expressions

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