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mc31 video playback failure same as mc28

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aeneuman:
Just verified that MC25 plays videos without issue. Uninstalled MC28 and 31. Some program change after MC25 is blocking video playback. Hope this helps.

JimH:
It's working, in general, so something specific about your machine is probably the cause.  I can't say what it is.  Have you tried on another machine?

aeneuman:
yes I had this same problem on a predecessor to the current HP Business PC: a similar PC from Lenova. So it is not specific to this one computer. The problem is specific to post MC25 versions. These are plain vanilla Windows 10 systems. I mostly use them for audio work but on occasion I do want to do simple video editing such as cutting.

jmone:
You might want to post a log file from while it is happening. 

aeneuman:
It just says Application Hang  Media Center 28.exe  The following is when the Video editor hangs and fails to open the file:

   Media Editor.exe
   0.0.0.0
   646e0785
   RTWorkQ.DLL
   10.0.19041.1741
   c0e68b6e
   c0000005
   00000000000077e7
   2e3c
   01d9b04c349a353d
   C:\Program Files\J River\Media Center 28\Media Editor.exe
   C:\Windows\System32\RTWorkQ.DLL
   807cb2f3-2900-46e8-a5ed-fd2a14d05cc9
   
   


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