Topic: UPGRADE INSTRUCTIONS and PRICES (Read 28319 times)

veermaharaj · « **Reply #50 on:** July 21, 2023, 09:19:15 am »

Stupid question probably, but i am curious. I always see discounts for renewing users and I get that.
But for first time purchasers, like say I want to try MC for a couple months, not just 30 days without committing to a full purchase, is there a way to do that? I know it sounds dangerously like a subscription, i know i get that (boooooo) but i am genuinely curious.

Also, i need to retest jriver with android phone syncing to a memory card again. Last time, it could never complete a sync. I had to fall back to my old option.

maid · « **Reply #51 on:** August 01, 2023, 07:02:50 pm »

pardon my question but how long does the license for 30 run for.

Ive had mine for 8 months I think is there a discount for 31?

JimH · « **Reply #52 on:** August 01, 2023, 07:15:04 pm »

You can use MC30 indefinitely. You can upgrade if you wish. Instructions are in the first post of this thread.

doodz66 · « **Reply #53 on:** August 27, 2023, 06:30:44 pm »

I am updating to 31 from 27. I have downloaded and tried to install many times but it keeps locking up during install. I am a longtime user and not had this problem. I don't know what to do.

Matt · « **Reply #54 on:** August 27, 2023, 06:39:42 pm »

Try waiting a few hours. Copying a big library could take a long time.

David Sydney · « **Reply #55 on:** September 03, 2023, 03:30:23 am »

Sorry for the trouble. I upgraded to MC31 - I think? Normally you send a receipt back to my registered email address - which I normally keep, but I can't find this one from ~ one month ago.. can you resend. Has the normal process changed?

Thanks David Sydney

JimH · « **Reply #56 on:** September 03, 2023, 08:04:22 am »

You can send yourself your licenses from the Restore Page. Link in first post.
or
Search you mail for buy-button. Check the Spam folder.

Audiot · « **Reply #57 on:** September 12, 2023, 03:32:05 am »

Good day,
I would like to support your wonderfull project and I bought several updates in the past.
However, I still have some problems with Cover Art for a few tracks, where I am unable to find cover art for? I find this very annoying.
I admit that I am not very handy in finding my way in the many possibilities and unable to find the solution.
So I do hesitate to buy further updates.
With kind regards,
Audiot.

JimH · « **Reply #58 on:** September 12, 2023, 06:27:15 am »

What version?

https://yabb.jriver.com/interact/index.php/topic,136204.0.html

fjcbs · « **Reply #59 on:** October 03, 2023, 02:29:43 am »

Hello,
I'm using MC 31 Windows and I've used (upgraded) every year/version since version 19.

On your "purchase" page is stated: "If you previously purchased MC for Mac or Windows, and it is installed and licensed, you will see a reduced price when you purchase a Master License."

But when I try to upgrade to Master License from MC Help menu it ask for full price ($89.98)...

What should be the upgrade price? Can you please help?

JimH · « **Reply #60 on:** October 03, 2023, 02:59:17 am »

fjcbs,
You have mail.

fjcbs · « **Reply #61 on:** October 03, 2023, 04:29:46 am »

Quote from: JimH on October 03, 2023, 02:59:17 am

fjcbs,
You have mail.

Thank you very much!

Graham Hitchcox · « **Reply #62 on:** October 03, 2023, 06:47:10 pm »

Dear Team JRiver.
I am a Pensioner and as such do not have the funds to constantly purchase for the simple audio functions that I expected from JRiver. Audio mixing has consistently failed from V19.00 to date.
Plus. Whilst I respect the power of your platform, I am also constantly reminded to pay and up-grade.
Can I please ask the team as they know. This also might Boost JR. As a Pensioner Aged 64 - would be nice for J River to assist all of my age that past and could contribute further?
Many thanks
Graham.
Respect to the Team.

JimH · « **Reply #63 on:** October 04, 2023, 01:26:01 am »

Quote from: Graham Hitchcox on October 03, 2023, 06:47:10 pm

Audio mixing has consistently failed from V19.00 to date.

You could start a thread and describe the problem. Maybe your audio device is set to Exclusive Mode.

omarty · « **Reply #64 on:** October 05, 2023, 08:09:57 pm »

Hello,

I have Media Master license and Media Center 30 30.0.96 installed in my PC. I downloaded and installed Media Center 31 and got message that my Registration Code is invalid. Yet message on the forum says: "This MC31 license will also work with MC30.0.91 or above". Mine is MC30.0.96. What is the problem?

Thank you.

JimH · « **Reply #65 on:** October 06, 2023, 12:37:52 am »

Quote from: omarty on October 05, 2023, 08:09:57 pm

Hello,

I have Media Master license and Media Center 30 30.0.96 installed in my PC. I downloaded and installed Media Center 31 and got message that my Registration Code is invalid. Yet message on the forum says: "This MC31 license will also work with MC30.0.91 or above". Mine is MC30.0.96. What is the problem?

Thank you.

An MC31 license will work with the last build of MC30.

But an MC30 license won't work with MC31.

You have an MC30 Master License. You can upgrade if you wish.

clerks · « **Reply #66 on:** October 21, 2023, 11:36:05 am »

Hi,
You send me a discount for an upgrade to MC31 by email, but when i follow the link for upgrade, it ask me a registration code and when i put it (my MC30 registration code), the next page for pay ask me "Media Center 31 Windows
JRiver, Inc.
(Upgrade price.)" ??
How can i have a discount you offer me ?

JimH · « **Reply #67 on:** October 21, 2023, 01:28:13 pm »

Scroll down the page.

clerks · « **Reply #68 on:** October 23, 2023, 11:22:28 am »

What page are you talking about? At no point do I see the possibility of entering the discount code you sent me ?? At the moment I'm trying to follow the link you sent me by email to obtain an upgrade, but I come across a page that asks me for my registration code, and then once I've done that, sends me to the payment page at the price of $27.98. At no point is there any possibility of entering the discount code you sent me by the same email???

JimH · « **Reply #69 on:** October 23, 2023, 11:25:40 am »

Scroll down to the bottom of the payment page where you see $27.98. Look for "Coupon".

clerks · « **Reply #70 on:** October 28, 2023, 05:05:56 am »

Thank you very much, your clarification was necessary (I hadn't seen the bottom of the payment page). ?

macdonjh · « **Reply #71 on:** November 11, 2023, 02:56:56 pm »

I have my MC31 registration key, but whenever I try to open my MediaCenter 31 Windows installer, I'm told I'm trying to restore a MC license with the wrong version. I tried going to the restore page and entering the key I received when I purchased MC31, but that didn't work, either.

JimH · « **Reply #72 on:** November 11, 2023, 03:20:28 pm »

You may be running MC30 or prior, and not the MC31 install package. Download from JRiver again and run it. Then restore your MC31 license.

macdonjh · « **Reply #73 on:** November 11, 2023, 09:45:19 pm »

Quote from: JimH on November 11, 2023, 03:20:28 pm

You may be running MC30 or prior, and not the MC31 install package. Download from JRiver again and run it. Then restore your MC31 license.

Got it, thanks.

gulp · « **Reply #74 on:** November 26, 2023, 09:44:47 am »

When I click the link, I key in my old license code and then get to a page where I have to key in my address and create a login, which I can’t use to avoid having to key in everything next time again.

So with every new JRiver upgrade I key in my data and create a new login (or the same as last time) which I can never use again.

JimH · « **Reply #75 on:** November 26, 2023, 10:15:27 am »

Quote from: gulp on November 26, 2023, 09:44:47 am

When I click the link, I key in my old license code

Ctrl-C and Ctrl-V work to copy and paste.

Quote

and then get to a page where I have to key in my address and create a login

You just enter a password (any password) so you can retrieve your license in the future.

gulp · « **Reply #76 on:** November 26, 2023, 03:52:55 pm »

Thanks, the copy/paste part was clear, but what exactly should I do next time I get the upgrade mail?

When I click on “windows license” the way is as described above and no way on the whole JRiver site (except the forum) an option to use a login to avoid a new complete fill out…

INTERACT FORUM

Author Topic: UPGRADE INSTRUCTIONS and PRICES (Read 28319 times)