More > JRiver Media Center 31 for Windows
Pauses in Audio and Video
rpro:
--- Quote from: newsposter on November 28, 2023, 03:47:57 pm ---Depending on the revision level of the driver you're modding, there are advanced/experimental options that let you shut off/disable most of the default NVidia power saving/throttling options INCLUDING the Nvidia HD Audio device sleep timer. See attached screenshot.
--- End quote ---
Brilliant! Although strangely NVCleanInstall didn't fix the audio sleep. I even made the changes in this thread to do it manually with the correct registry values: https://www.reddit.com/r/ValveIndex/comments/c72pg0/comment/euw81ma/?context=3
EDIT: The first time I play a sound it crackles at the beginning, but seems fine afterwards, after applying the registry tweak. So maybe the audio doesn't "sleep" anymore? Will have to do more testing later....
Ashfall:
I'm getting audio dropouts on one of my client computers using an AMD Radeon RX 6400. No video dropouts, only audio for about 1 second every 5-20 minutes at random.
This occurs on any video media: 4K, HD, SD, Atmos, Dolby, DTS. But not PCM.
I have two clients and one server.
All are on Media Center 31.0.87.
All are on Windows 11 23H2 with all current updates.
Defender exclusions are in place and have been for years.
Both clients have an AMD Radeon RX 6400 with driver version 23.5.2.
Both use JRVR with modest settings.
Both are configured for bitstreaming.
Both are using WASAPI.
System 1:
In use for 4 years, connected to a 4K oled through a 4K HDMI 2.1 AVR.
No problems at all. No dropouts. Plays 4K HDR video with Atmos, DTS-X, etc. just fine. Anything I throw at it from SD to UHD looks great.
System 2:
In use for 8 years, connected to a 1080p plasma through an HD HDMI 1.3 AVR.
No problems until about 1 year ago. Occasional audio dropouts.
August 2022 I added the AMD Radeon RX 6400 to both systems in order to handle 4K HDR media.
System 1 previously had a Geforce GT 1030 which could no longer handle 4K on JRVR, it previously did 4K using MadVR with very low settings. No problems with System 1 (the 4K system) after adding the 6400.
System 2 previously had onboard Intel HD Graphics 630 which was ok for HD and SD but not 4K. This was the primary system for many years, but System 1 (4K system) has been primary for the past 2 years. Even though System 2 is connected to a 1080p display, I wanted to be able to downscale and tonemap 4K video to it. It seems to work fine except for the occasional audio dropout every 5-20 minutes.
Due to sparse use of System 2 after building System 1 (the 4K system), I did not notice problems right away with System 2 after adding the Radeon and do not remember when audio dropouts started, but it has been at least 6 months, maybe 1 year. So I'm not sure if they started after upgrading to Media Center 31 or not.
If you have any suggestions on troubleshooting please let me know.
rpro:
--- Quote from: Ashfall on November 29, 2023, 01:29:46 pm ---...
All are on Media Center 31.0.87.
All are on Windows 11 23H2 with all current updates.
Defender exclusions are in place and have been for years.
Both clients have an AMD Radeon RX 6400 with driver version 23.5.2.
Both use JRVR with modest settings.
Both are configured for bitstreaming.
...
If you have any suggestions on troubleshooting please let me know.
--- End quote ---
What happens if you disable Taskbar Widgets?
Go to Settings->Personalization->Taskbar. Then turn off Widgets in the Taskbar Items list.
A couple of days ago I had a big dropout while playing a movie (30 framedrops) and I brought up Task Manager right away and it just happened that the Widgets.exe was using 100% of 2 cores - redlined them for 20 seconds! It may have been a coincidence - but after disabling Widgets I haven't seen a massive framedrop since (8 hours of movie playback).
This should cause Widgets.exe to know longer show up in Task Manager. There may also be a WidgetsService.exe or whatever it is called.
Another way is to use Group Policy Editor: https://www.elevenforum.com/t/enable-or-disable-widgets-feature-in-windows-11.1196/
I used the latter, just in case Microsoft decides to Re-enable the toggle switch in the Settings (they've been known to do that).
Ashfall:
--- Quote from: rpro on November 29, 2023, 03:53:06 pm ---What happens if you disable Taskbar Widgets?
--- End quote ---
That was already disabled.
rpro:
--- Quote from: Ashfall on November 29, 2023, 03:59:01 pm ---That was already disabled.
--- End quote ---
Can you double check in Task Manager that Widgets.exe and WidgetsService (it may be called something else) is absent? Just in case it leaves something in the background. I updated my post to link to add Group Policy method after you posted yours BTW.
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