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MC31 crashes

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rippolito:
After running over a day without any crashes on MC 30, I switched back to MC 31.  I was editing some Powerpoint slides, so nothing taxing the cpus (the cooling fans weren't on).  It crashed in less than thirty minutes.

I hope this crash report can help you.  Let me know if you want me to help with fault isolation.
Ron

PS - would it help you if I uninstall / reinstall MC 31?

JimH:

--- Quote from: rippolito on December 10, 2023, 08:30:16 pm ---PS - would it help you if I uninstall / reinstall MC 31?

--- End quote ---
Probably not.

bob:

--- Quote from: MrBiff on December 10, 2023, 04:18:58 pm ---It has occurred for many releases, macOS versions

MC29, 30, 31.
Ventura, Sonoma

--- End quote ---
Post a copy/paste from the Apple crash report please.

bob:

--- Quote from: rippolito on December 10, 2023, 08:30:16 pm ---After running over a day without any crashes on MC 30, I switched back to MC 31.  I was editing some Powerpoint slides, so nothing taxing the cpus (the cooling fans weren't on).  It crashed in less than thirty minutes.

I hope this crash report can help you.  Let me know if you want me to help with fault isolation.
Ron

PS - would it help you if I uninstall / reinstall MC 31?

--- End quote ---
The crash report appears to be from the playerlib at the end of a thread.
What exactly was happening at the time? Start of song, end of song, trackinfo playing, etc.
Do you have memory playback enabled?
What device are you playing to?
Are you running media server?

rippolito:
Bob,

I was playing a playlist I downloaded from Cloudplay (all 24 bit flacs).  I was editing a Powerpoint presentation, so the MC display was in the background.  Everything was playing OK, and it just stopped, MC went away (when it crashes, the dot under the icon in the system tray disappears), and up popped the crash report.

I do not have memory playback enabled:  should I? 

I am playing via USB to a Chord MScaler, which outputs to an external DAC.

I do not think media server is running.  In Tools>Options>Startup, nothing is started. 

Could there be an interaction with antivirus or antimalware software?  I run ESET Cyber Security and Malwarebytes, but I currently have real-time protection disabled while we are trying to figure this one out.
Ron

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