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JRiver Media Center 31 stops playing

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dconeill:
UPDATE - 2024 07 08. Problem returned. See my next post in this thread, glimmers of a little hope might be appearing. End of update.

In my previous thread on this topic ("JRiver Media Center 31 stops playing") I reported that JRiver Media Center (MC) would stop playing after a few minutes and then require extraordinary measures to get it to play again, only to have it stop again after a few minutes. The message "buffering ..." would appear at the op middle of the MC UI.

To cut to the chase, the problem was that the USB devices were going to sleep. Apparently (this is a guess) MC doesn't send information to the Windows operating system that it's using the external hard drive, and after a short amount of time the OS puts the external storage to sleep to save power. The USB device would go to sleep and not wake up unless you at least stopped and restarted MC.

The solution, at least at a gross level, appears to be to use Windows' "Device Manager" to turn off the power-saving feature of the USB controllers. See:
https://community.microcenter.com/kb/articles/682-how-to-prevent-windows-11-from-turning-off-usb-ports-when-asleep
This is a little coarse at the moment, since it turns off power-saving for all USB storage devices. I'm still working with it to see if I can turn off power-saving for a single USB storage device.

Since I made this change I haven't had a single instance of my old bugaboo buffering issue.

dconeill:
Nope, didn't work. Like many other attempted fixes, it appeared to work for awhile, but then the problem returned.

BUT

I finally, after months of searching, found something germane in the JRiver troubleshooting info. It was bloody hard to dig it out, and I stumbled on it more or less by accident. I'm working with it now to see if it will be fruitful.

See the URL https://wiki.jriver.com/index.php/Troubleshooting_Network_and_Slow_Storage.

This didn't have any of the keywords I was looking for (mainly "buffering"), but it appears to address the issue. We'll see. At the moment I don't think highly of JRiver's troubleshooting indexing.

What I've done so far:
As a test I put a few of the problem albums/media files onto my system disk. The problem disappeared for a few days now.

As another test I put my media SSD onto a USB port that's directly on my computer. Previously I had it on a docking extension box USB port. So far, so good with this.  After I've used it for awhile I'll report back.

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