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Can't Get New Access Key

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Richard Martin:
I run MC as a server in docker on my NAS and connect from a Windows client.
I just upgraded the client to 32 but couldn't connect to the server using the Access Key.  I forget the exact message, but it wouldn't connect.  On the server, there was an option to reset the Access Key so I thought I would try that.  It now says "Access Key: Click for access from another Media Center, Gizmo, Web Remote or Web Play".
When I click nothing happens, so now I have no Access Key.

I have connected from the client using the IP address and port, from outside my network I should be able to connect with a URL and port but it would be nice to know what is happening and why I can't get an access key.

JimH:
Firewall or antivirus.

Richard Martin:

--- Quote from: JimH on January 18, 2024, 06:19:18 am ---Firewall or antivirus.

--- End quote ---

All I did was upgrade the client to 32 and reset the access code on the server.  I haven't changed any firewall or antivirus settings.  I realise that 32 may need different expections to 31 on the Windows client, but it is working now. I have used an IP address and port instead of an access key to connect to the server.

My problem now is that when I try to generate a new access key on the server, where nothing has changed apart from resetting the access key, nothing happens.  Once I have a new access key, if that doesn't work on the client I will look at AV and firewall on the client.

JimH:
I just tested and was able to get a new Access Key.

This is something special on your machine.  Antivirus is the most likely. 

Richard Martin:

--- Quote from: JimH on January 18, 2024, 07:00:26 am ---I just tested and was able to get a new Access Key.

This is something special on your machine.  Antivirus is the most likely.

--- End quote ---

Nothing has changed on the server (shiomax docker 31.0.83 running on a Synology NAS).  After I couldn't connect from my Windows PC using the access key I just the reset access key option on the server and now nothing happens when I click the option to generate an access key).  Stopping AV and the Firewall on the NAS makes no difference.

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