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unsubscribe not working

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JimH:
Close but it's missing the "Delivered To:" entries.  If another address is being forwarded, you should see it there.

thesteam:
I don't know enough to get what you are doing to help.
I unsubscribe. It says "We are sad to see you go" and a picture of a crying baby.
Then I get more email from JRiver.
I just want to unsubscribe.
Makes sense?
Thanks for your info, I just don't get it.
Is there a way to email JRiver directly and explain this to them?

Regards,
Doug

zybex:
You're just entering the wrong address. Perhaps your company changed the email domain but you registered with the old one. Or you have a GMail account which ignores dots, so "john.smith" is the same as "johnsmith". Or you registered with @hotmail.com but you're now using @live.com.

Jim is asking if you perhaps have another/older address that is being automatically forwarded to your current address - the full email headers would show if that was the case. You gave a partial list of the headers, so the "To" or "DeliveredTo" information is not there. Without knowing your exact registered address you can't be unregistered, so you need to find it in those email headers.


--- Quote ---I unsubscribe. It says "We are sad to see you go" and a picture of a crying baby.
--- End quote ---
It also says that if you enter bananas@monkeys.org. It's a default response page.


--- Quote ---Is there a way to email JRiver directly and explain this to them?
--- End quote ---
JimH works for JRiver, though no one is sure what he does there. He claims to own it, but would rather be painting. ;D

thesteam:
I am using the original email that I bought JRiver with.
Thanks for your input.
:)

JimH:
Did you look at the full header?  Use Google to learn how.

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