More > JRiver Media Center 32 for Windows
License not received
JabbaTheHutt:
I recently followed the link from an email to pre purchase a V33 license, I did so, I received a receipt but no license so far - historically it was instant.
I do have the receipt but I am not posting it in a public forum.
LDF:
Exactly the same just happened to me.... I usually get the email almost immediately with the registration code after I pay.... Today, as always I paid thru paypal with a credit card. But I received no license code.
JimH:
Search your spam folder. The message comes from buy-button
You can use our restore page to mail yourself your licenses: https://rover.jriver.com/cgi-bin/restore.cgi
bwaldron:
--- Quote from: JabbaTheHutt on July 18, 2024, 01:54:46 pm ---I recently followed the link from an email to pre purchase a V33 license, I did so, I received a receipt but no license so far - historically it was instant.
I do have the receipt but I am not posting it in a public forum.
--- End quote ---
Same here as well (before seeing this thread, I sent an email about this to info@jriver.com -- the address on the PayPal receipt)
bwaldron:
--- Quote from: JimH on July 18, 2024, 02:19:44 pm ---Search your spam folder. The message comes from buy-button
You can use our restore page to mail yourself your licenses: https://rover.jriver.com/cgi-bin/restore.cgi
--- End quote ---
I tried that, but it only had licenses through V32.
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