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Stop doesn't stop cleanly [Solved]

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Conrad:
When I watch video content, often (most of the time), when I stop the video JRiver doesn't stop cleanly.
What happens is usually either:

- a black screen that I can double click on to move into the small pane and that has the auto shown toolbar at the top. The content is stopped (the timer isn't counting up) but I have a stop button that, when clicked, does nothing.
- similar, but the toolbar says 00:00 / Live on it. When this happens I can't play any other content without a reboot.

A restart of the application always fixes it.

Content is played over a wired network from a local network share using mapped drives. Everything is Gigabit.


Is this any kind of known issue? I've done a search and read the weird and wonderful issues thread, but I couldn't see anything.

Thanks

JimH:
Try the Esc key.

Conrad:
It doesn't do anything. I have a log which contains the playback and stop events if that's useful?

JimH:
Try Ctrl-1, Ctrl-2, ... 5

Conrad:
None of those appear to do anything either.

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