Devices > Androids and other portables
JRiver for Android v33.0.32 crash
johnso515:
Starting on 12/9/24 my JRiver for Android is crashing constantly. It will not plan more than 60 seconds of music without failing. Prior to 12/9 it was working seamlessly
The Phone is a samsung Galaxy S21+ 5G
Per the Phone. The OS has not been updated since 11/22
Android 14, Version G996USQSEGXJ4/G996UOYNEGXJ4/G996USQSEGXJ4
I have rebooted the phone and re-installed the app with no changes.
Any help or advice would be appreciated.
craigmcg:
I'm getting similar crashes/silent closings on my Nvidia Shield with the 33.0.59 (I think) JRiver for Android. My shield is running the latest supported version of Shield TV experience (9.1.1 I think). After installation the the app correctly asks for permission to access media files and after I say Allow it closes silently, reboots continue this behavior. When I uninstall it then reinstall it again asks me about permissions and I say don't allow, it then asks me about pictures etc so one screen farther than before. I then say NO and Never ask (whatever the exact wording is), then it silently closes again.
When I try to install JRemote3 Google play says that it is not compatible with my device. Could it be made to be compatible or should it already be?
cncb:
--- Quote from: johnso515 on December 11, 2024, 08:09:26 am ---Starting on 12/9/24 my JRiver for Android is crashing constantly. It will not plan more than 60 seconds of music without failing. Prior to 12/9 it was working seamlessly
--- End quote ---
Please try the updated app v33.0.59.
cncb:
--- Quote from: craigmcg on January 20, 2025, 08:59:46 am ---When I try to install JRemote3 Google play says that it is not compatible with my device. Could it be made to be compatible or should it already be?
--- End quote ---
JRemote3 does not currently support Android TV. You might be able to install the app and use the mobile interface with a keyboard/mouse but that would probably not be a great experience.
I will try my Shield to see if I can reproduce crashes.
cncb:
--- Quote from: craigmcg on January 20, 2025, 08:59:46 am ---I'm getting similar crashes/silent closings on my Nvidia Shield with the 33.0.59 (I think) JRiver for Android.
--- End quote ---
This will be fixed in the next release. Sorry about that.
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