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Author Topic: Stumped: I think I followed the Netflix/Prime instructions but still no audio  (Read 52 times)

macdonjh

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  • Posts: 539

I think I followed the instructions for setting up Netflix and Amazon Prime in Theater View, but I still do have audio.

I found my WDM drive was set up, but it didn't appear in my Settings->System->Sound->Devices.  I disabled it, restarted, enabled it, restarted and found it when I checked my Windows Settings again.  I set it as default.

When I tried playing something from Prime still no sound.  I checked  Tools->Options->Audio (double checking I had the correct Zone selected) and found Audio Source was HSR41.  This is how my pre-pro appears.  Just to try something, I switched to JRiver Media Center [WASAPI], but still no sound. 

What do I need to change to make this work? 
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craigmcg

  • World Citizen
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  • Posts: 243

Hi,

Is your pre/pro connected wirelessly using DLNA? If so, I'm pretty sure that I've read posts from MC33 experts that advised that the WDM driver doesn't work with DLNA.

Hopefully your not and someone with more expertise can assist you.

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