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Author Topic: Duplicate purchase  (Read 51 times)

Mosongela Errol

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Duplicate purchase
« on: March 14, 2025, 01:24:27 pm »

I purchased a master license upgrade to MC34 and applied the license to MC33 33.0.71. The invoice details are below:

INVOICE
03/11/2025 23:32:57

Mosongela Errol Nake

Media Center 34 Master   $32.98


Today, as I was browsing through tabs on Chrome, I clicked on the tab I used to purchase the license upgrade above. I didn’t realise that I hadn’t closed the purchase tab previously. The end result was another purchase went through and I got another license which I don’t need and can’t use. The duplicate invoice details are below:

INVOICE
03/14/2025 10:09:46

Mosongela Errol Nake

Media Center 34 Master   $32.98

Please assist reverse the latest invoice.
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Deanna

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Re: Duplicate purchase
« Reply #1 on: March 14, 2025, 02:45:21 pm »

We will void today's purchase.
Regards,
JRiver
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