Topic: Problems with new HTPC on Debian 12 (Read 1637 times)

cochinada · « **on:** March 17, 2025, 03:32:50 pm »

Help please!!!

I had to install Debian 12 on my new HTPC and decided to upgrade to the latest MC for Linux but...

I've followed these instructions https://yabb.jriver.com/interact/index.php/topic,139542.0.html and executed this command:

joaquim@HTPC:~$ curl -O https://git.bryanroessler.com/bryan/installJRMC/raw/master/installJRMC &&
chmod +x ./installJRMC &&
./installJRMC [--option [ARGUMENT]]
% Total % Received % Xferd Average Speed Time Time Time Current
Dload Upload Total Spent Left Speed
100 59185 0 59185 0 0 140k 0 --:--:-- --:--:-- --:--:-- 140k
Starting installJRMC 1.4.8
To enable debugging output, use --debug or -d
Installing JRiver Media Center from remote repository
Installing JRiver Media Center RPM key
Adding MC repository file: /etc/apt/sources.list.d/jriver.list
Hit:1 http://security.debian.org/debian-security bookworm-security InRelease
Hit:2 http://deb.debian.org/debian bookworm InRelease
Hit:3 http://deb.debian.org/debian bookworm-updates InRelease
Hit:4 http://dist.jriver.com/latest/mediacenter bookworm InRelease
Reading package lists... Done
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
mediacenter33 is already the newest version (33.0.71).
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
JRiver Media Center installed successfully from remote repository
Warning: Install firewall-cmd or ufw to open firewall ports
joaquim@HTPC:~$

Now I'm trying to register it but I got an error message:
"There was a problem communicating with the license server"

cochinada · « **Reply #1 on:** March 18, 2025, 03:10:51 am »

Hello Support,

I would like an answer of how can I use my Registration code as I'm getting that error still!

zybex · « **Reply #2 on:** March 18, 2025, 04:16:49 am »

This is likely due to the server move:
https://yabb.jriver.com/interact/index.php/topic,140860.msg976918.html#msg976918

cochinada · « **Reply #3 on:** March 18, 2025, 05:42:25 am »

Quote from: zybex on March 18, 2025, 04:16:49 am

This is likely due to the server move:
https://yabb.jriver.com/interact/index.php/topic,140860.msg976918.html#msg976918

I see! Murphy's law is very strong with me so I have even a more serious issue. Not sure if it is because I'm not able to register yet but here goes what happened:

I've restored the Library using my latest backup. Then it told me it had to restart to apply the changes and so it restarted...
After coming back (in Theater View as before) my PC is completely frozen!!! The keyboard is irresponsive and so is the mouse. Num lock or caps lock keys don't even function. It is like I didn't have a keyboard.
All I see is the initial Theater view screen and nothing else.
I cannot also ping it from another PC.

zybex · « **Reply #4 on:** March 18, 2025, 05:59:29 am »

Wireless mouse/keyb ? Try plugging a wired one.

cochinada · « **Reply #5 on:** March 18, 2025, 06:05:30 am »

No. They are both wired.

cochinada · « **Reply #6 on:** March 18, 2025, 07:55:46 am »

So, how do I get out of this predicament?
Did I do something wrong?
This was a backup from my previous version MC30 also for Linux.
The only difference between this new PC and the previous one, aside from the different HW of course, is that I was using Debian 11 and now I have Debian 12.

Previous HW:
Pentium Gold G5500T
ASRock B360M PRO4
GSkill DDR4 2400 8GB C15 Aegis K2 (F4-2400C15D-8GIS)
SSD SAMSUNG 970 EVO NVME (MZ-V7E250BW) 250GB

Current HW:
AMD Ryzen 5 8600G
ASRock B850M-X
Crucial Pro DDR5-6000 16GB
SSD SAMSUNG 970 EVO NVME (MZ-V7E250BW) 250GB

Note: I have three more SDD sata disks just for storage.

zybex · « **Reply #7 on:** March 18, 2025, 08:00:30 am »

If your brand new PC is freezing, maybe it's a hardware fault - new stuff can also be broken.

More likely, your Debian install has some driver issue that needs fixing or reinstalling. Does the keyboard work during boot? Can you enter the PC BIOS or type commands at the linux boot prompt? If that works then you'll need to enter linux in safe mode and look at logs to find out what's wrong. Or just reinstall from scratch, if you have backups.

cochinada · « **Reply #8 on:** March 18, 2025, 08:06:24 am »

Quote from: zybex on March 18, 2025, 08:00:30 am

If your brand new PC is freezing, maybe it's a hardware fault - new stuff can also be broken.

More likely, your Debian install has some driver issue that needs fixing or reinstalling. Does the keyboard work during boot? Can you enter the PC BIOS or type commands at the linux boot prompt? If that works then you'll need to enter linux in safe mode and look at logs to find out what's wrong. Or just reinstall from scratch, if you have backups.

I don't have any HW fault. Perhaps I was not clear enough but this freezing only happened after I've restored my Library. Before everything was working fine but of course my MC Library was totally empty.
The event(s) that triggered this were either the restoring of the Library (and subsequent restart) or entering Theater View as a consequence of the restore.

Awesome Donkey · « **Reply #9 on:** March 18, 2025, 08:11:11 am »

For newer hardware like that, I would actually recommend using Ubuntu or even Fedora over Debian, which has older dependencies like Mesa and other drivers.

cochinada · « **Reply #10 on:** March 18, 2025, 08:42:07 am »

Quote from: Awesome Donkey on March 18, 2025, 08:11:11 am

For newer hardware like that, I would actually recommend using Ubuntu or even Fedora over Debian, which has older dependencies like Mesa and other drivers.

Any particular Ubuntu that suits the best?
Is Ubuntu 24.04.2 LTS ok?

Awesome Donkey · « **Reply #11 on:** March 18, 2025, 08:44:53 am »

Any of the Ubuntu 24.10 flavors would suffice. It comes down to what your desktop environment of choice is (GNOME, KDE Plasma, Xfce, etc.). Of course make sure you're using the X11 session as running MC with Wayland and XWayland may present other issues, especially if you're wanting to use KDE Plasma, theater view potentially, etc.

cochinada · « **Reply #12 on:** March 18, 2025, 08:47:28 am »

Quote from: Awesome Donkey on March 18, 2025, 08:44:53 am

Any of the Ubuntu 24.10 flavors would suffice. It comes down to what your desktop environment of choice is (GNOME, KDE Plasma, Xfce, etc.). Of course make sure you're using the X11 session as running MC with Wayland and XWayland may present other issues, especially if you're wanting to use KDE Plasma, theater view potentially, etc.

"The latest version of the Ubuntu operating system for desktop PCs and laptops, Ubuntu 24.10 comes with nine months of security and maintenance updates, until July 2025."
Only 9 months? Isn't this a bummer?

Sorry to ask but what is that "Of course make sure you're using the X11 session as running MC with Wayland"?

JimH · « **Reply #13 on:** March 18, 2025, 08:59:17 am »

The problem may not be Debian. Try starting in Standard View (ctrl-1) outside Theater View.

I do think that Zybex is right about a possible hardware issue. Can you get to the bios?

cochinada · « **Reply #14 on:** March 18, 2025, 09:03:43 am »

Quote from: JimH on March 18, 2025, 08:59:17 am

The problem may not be Debian. Try starting in Standard View (ctrl-1) outside Theater View.

I do think that Zybex is right about a possible hardware issue. Can you get to the bios?

OK. Yes, I'm in the BIOS right now. What do you want me to do please?

P.S. right now I cannot switch to Standard View because MC starts automatically after booting and in Theater View and my PC freezes immediately.

JimH · « **Reply #15 on:** March 18, 2025, 09:12:47 am »

zybex suggested what to do in the BIOS.

You may be seeing the X11 problem Awesome Donkey described. Your desktop may matter.

cochinada · « **Reply #16 on:** March 18, 2025, 09:22:52 am »

"Can you enter the PC BIOS or type commands at the linux boot prompt? If that works then you'll need to enter linux in safe mode and look at logs to find out what's wrong. Or just reinstall from scratch, if you have backups."

I can enter the BIOS.
I cannot type any commands at the linux boot prompt (it takes 1s or so for the boot to end).
I tried starting in Safe/Rescue mode by pressing <shift> or <ESC> key before booting but it didn't work.

zybex · « **Reply #17 on:** March 18, 2025, 09:28:29 am »

If the keyboard works in BIOS then it's likely a Debian issue - possibly related to the video driver hanging when Theater View starts. You need to get to the grub/lilo boot prompt (google for info) to start linux at a lower runlevel and disable MC from starting, or theater view from opening. You'll still need to find the underlying cause of the hang or install a different distro/driver set.

Also, try CTRL+ALT+F1 or CTRL+ALT+F2 after boot.

cochinada · « **Reply #18 on:** March 18, 2025, 09:33:38 am »

Quote from: zybex on March 18, 2025, 09:28:29 am

If the keyboard works in BIOS then it's likely a Debian issue - possibly related to the video driver hanging when Theater View starts. You need to get to the grub/lilo boot prompt (google for info) to start linux at a lower runlevel and disable MC from starting, or theater view from opening. You'll still need to find the underlying cause of the hang or install a different distro/driver set.

Also, try CTRL+ALT+F1 or CTRL+ALT+F2 after boot.

I'm trying... I'm trying but this thing boots so fast that I can't even see what's showing on the screen and I cannot stop the process.

I agree this might be a video driver thing because like I said this only started after I switched to Theater View.
CTRL+ALT+F1 or CTRL+ALT+F2 after boot didn't do anything.
I have a USB Live pen. Perhaps I can use it to login but then what should I do to prevent MC from starting in Theater View?

cochinada · « **Reply #19 on:** March 18, 2025, 09:48:56 am »

I have some good news. Following the instructions of zybex, I pressed CTRL+ALT+F1 as soon as the GNOME screen started and the system acknowledged by displaying my user (I have autologin setup).
Then I was able to enter with my pwd and although MC still started in Theater View, this time the PC didn't freeze!
So, I took the opportunity and configured MC to start in Standard View.

I have this error:
amdgpu 0000:0f:00.0: firmware: failed to load amdgpu/gc_11_0_1_mes_2.bin (-2)

So, this is what I did:

sudo nano /etc/apt/sources.list

Add this line if it’s not already there:
deb http://deb.debian.org/debian bookworm-backports main non-free-firmware

sudo apt update
sudo apt -t bookworm-backports install firmware-amd-graphics
sudo reboot

and now it looks good:

joaquim@HTPC:~$ sudo dmesg | grep -i firmware
[sudo] password for joaquim:
[ 3.412006] amdgpu 0000:0f:00.0: firmware: direct-loading firmware amdgpu/gc_11_0_1_mes_2.bin
[ 3.412040] amdgpu 0000:0f:00.0: firmware: direct-loading firmware amdgpu/gc_11_0_1_mes1.bin
[ 3.412984] amdgpu 0000:0f:00.0: firmware: direct-loading firmware amdgpu/psp_13_0_4_toc.bin
[ 3.413017] amdgpu 0000:0f:00.0: firmware: direct-loading firmware amdgpu/psp_13_0_4_ta.bin
[ 3.413166] amdgpu 0000:0f:00.0: firmware: direct-loading firmware amdgpu/dcn_3_1_4_dmcub.bin
[ 3.413168] [drm] Loading DMUB firmware via PSP: version=0x08003D00
[ 3.413199] amdgpu 0000:0f:00.0: firmware: direct-loading firmware amdgpu/gc_11_0_1_imu.bin
[ 3.413243] amdgpu 0000:0f:00.0: firmware: direct-loading firmware amdgpu/gc_11_0_1_pfp.bin
[ 3.413280] amdgpu 0000:0f:00.0: firmware: direct-loading firmware amdgpu/gc_11_0_1_me.bin
[ 3.413308] amdgpu 0000:0f:00.0: firmware: direct-loading firmware amdgpu/gc_11_0_1_rlc.bin
[ 3.413347] amdgpu 0000:0f:00.0: firmware: direct-loading firmware amdgpu/gc_11_0_1_mec.bin
[ 3.413900] amdgpu 0000:0f:00.0: firmware: direct-loading firmware amdgpu/sdma_6_0_1.bin
[ 3.413974] amdgpu 0000:0f:00.0: firmware: direct-loading firmware amdgpu/vcn_4_0_2.bin
[ 3.413976] [drm] Found VCN firmware Version ENC: 1.21 DEC: 8 VEP: 0 Revision: 2
[ 3.413982] amdgpu 0000:0f:00.0: amdgpu: Will use PSP to load VCN firmware
[ 7.053065] r8169 0000:07:00.0: firmware: direct-loading firmware rtl_nic/rtl8125b-2.fw
joaquim@HTPC:~$
joaquim@HTPC:~$
joaquim@HTPC:~$
joaquim@HTPC:~$
joaquim@HTPC:~$ ls /lib/firmware/amdgpu/gc_11_0_1_mes_2.bin
/lib/firmware/amdgpu/gc_11_0_1_mes_2.bin

Theater View now is working!!! All I need to do is some fine tuning as I see the thumbnails a bit larger than before and of course wait until I'm able to register MC.

I'm so happy I could cry

Thank you all for you help and patience!!!

Awesome Donkey · « **Reply #20 on:** March 18, 2025, 10:10:54 am »

And that's the main reason why I actually recommend not using Debian if using newer hardware that was released since the last stable Debian release, especially since the firmware isn't available/installed by default. Definitely not a fan of that.

Glad you got it sorted in the end.

cochinada · « **Reply #21 on:** March 18, 2025, 10:26:44 am »

Thanks! Every time I have to reinstall the OS and put MC on top I shiver...

cochinada · « **Reply #22 on:** March 19, 2025, 08:16:42 am »

I have another serious issue!

I can't play any video.
My HTPC is connected through HDMI to my Sony TV so this is what I chose:

Screenshot-from-2025-03-19-13-24-29" border="0

Screenshot-from-2025-03-19-13-25-09" border="0

I've tried all the other options where I see SONY TV to no avail as they all give the same fault.
I've even rebooted the PC...

Awesome Donkey · « **Reply #23 on:** March 19, 2025, 08:43:06 am »

Does it work in other apps like VLC, MPV, etc? I suspect it might be amdgpu driver related.

cochinada · « **Reply #24 on:** March 19, 2025, 08:45:04 am »

Let me install VLC and I'll let you know in a moment.

cochinada · « **Reply #25 on:** March 19, 2025, 08:57:14 am »

Quote from: Awesome Donkey on March 19, 2025, 08:43:06 am

Does it work in other apps like VLC, MPV, etc? I suspect it might be amdgpu driver related.

VLC plays it just smoothly.

Screenshot-from-2025-03-19-13-59-23" border="0

bob · « **Reply #26 on:** March 19, 2025, 09:08:24 am »

Quote from: cochinada on March 19, 2025, 08:16:42 am

I have another serious issue!

I can't play any video.
My HTPC is connected through HDMI to my Sony TV so this is what I chose:

I've tried all the other options where I see SONY TV to no avail as they all give the same fault.
I've even rebooted the PC...

Is it connected to the internet? MC needs to download the libav video component to play video.

cochinada · « **Reply #27 on:** March 19, 2025, 09:40:50 am »

Quote from: bob on March 19, 2025, 09:08:24 am

Is it connected to the internet? MC needs to download the libav video component to play video.

Yes, of course. I just got some cover art from the Internet a few minutes ago for some other files.

cochinada · « **Reply #28 on:** March 19, 2025, 10:59:57 am »

I may have found something in the Log or at least I see some error messages, namely this one in particular:

0035990: Playback: CJRVideoEngine::Open: FFmpeg DLLs are not available.

0035934: 140234557650880: Playback: CPlayerZone::Play: Start
0035934: 140232645514944: Playback: CPlayerZoneDisplayInfoLoadImageThread::Thread: Start
0035934: 140232645514944: Playback: CPlayerZoneDisplayInfoLoadImageThread::Thread: Image: 0000000000000000
0035934: 140232645514944: Playback: CPlayerZoneDisplayInfoLoadImageThread::Thread: Finish (0 ms)
0035934: 140234557650880: Playback: CPlayerZoneDisplayInfoUpdateThread::Destructor: Start
0035934: 140232263526080: Playback: CPlayerZoneDisplayInfoUpdateThread::Thread: Finish (599138 ms)
0035954: 140234557650880: Playback: CPlayerZoneDisplayInfoUpdateThread::Destructor: Finish (20 ms)
0035957: 140234557650880: Playback: CPlayerZone::Play: Handling exclusive playback zones
0035957: 140234557650880: Playback: CPlayerZone::Play: Getting actual playback track
0035958: 140234557650880: Playback: CPlayerZone::Play: Processing play for '/mnt/Movies/Ficção científica/Venom - Let There Be Carnage (2021)/Venom - Let There Be Carnage (2021).mkv'
0035958: 140234557650880: Playback: CPlayerZone::Play: Updating internal track info
0035959: 140234557650880: Playback: CPlayerZone::Play: Playing: <XMLFN version="1.0"><Item Name="Filename">/mnt/Movies/Ficção científica/Venom - Let There Be Carnage (2021)/Venom - Let There Be Carnage (2021).mkv</Item><Item Name="FPS">23.9760208129882812</Item><Item Name="PlaylistIndex">0</Item><Item Name="AlbumSequentialWithLastTrack">0</Item><Item Name="HDR">DolbyVision Profile 8.1, HDR10-compatible</Item><Item Name="AspectRatio">1.78</Item><Item Name="DurationSeconds">5836</Item><Item Name="CenterFocusMixing">1</Item><Item Name="VolumeReset">1</Item><Item Name="ErrorFreeMode">0</Item><Item Name="VolumePeakLevels"></Item><Item Name="MediaType">Video</Item><Item Name="DatabaseKey">2570623</Item><Item Name="CompressionInfo">mkv video (video: hevc, audio: truehd)</Item><Item Name="VolumeTrackMaxSafeGain">-1</Item><Item Name="Bitrate">78075</Item><Item Name="Bookmark"></Item><Item Name="PlaybackInfo"></Item><Item Name="BlackBarCrop"></Item><Item Name="DRMProtected"></Item><Item Name="VolumeLeveling">0</Item><Item Name="DSP"></Item><Item Name="FileType">mkv</Item><Item Name="UserInterfaceModeChangeEventHandle">0000000000000000</Item></XMLFN>
0035959: 140234557650880: Playback: CJRPlaybackEngine::Play: Start
0035959: 140234557650880: Playback: CJRPlaybackEngine::StopInternal: Start
0035959: 140234557650880: Playback: CJRPlaybackEngine::StopInternal: Finish (0 ms)
0035959: 140234557650880: Playback: CJRPlaybackEngine::Play: Volume protection: 0
0035959: 140234557650880: Playback: CJRPlaybackEngine::Play: Playing: /mnt/Movies/Ficção científica/Venom - Let There Be Carnage (2021)/Venom - Let There Be Carnage (2021).mkv
0035959: 140234557650880: Playback: CJRPlaybackEngine::Play: Filetype: mkv; Type: 18; Can play: 1; Playback object: 0x55fab63f57f0
0035959: 140234557650880: Playback: CJRPlaybackEngine::StartPlayFile: Start
0035959: 140234557650880: Playback: DependencyInstaller::GetInstalledFilename: Dependency 'linux_avcodec64' (37) is missing, installing
0035959: 140234557650880: Playback: DependencyInstaller::Install: Start
0035959: 140232263526080: Reader: CCurlINetReader::OpenRange: Start
0035959: 140232263526080: Reader: CCurlINetReader::OpenRange: Opening URL, Position 0
0035959: 140232263526080: Reader: CCurlINetReader::Close: Start
0035959: 140232263526080: Reader: CCurlINetReader::Close: This 7f8a60001bc0, CleanClose 0
0035959: 140232263526080: Reader: CCurlINetReader::Close: Finish (0 ms)
0035966: 140232263526080: Reader: CCurlINetReader::OpenRange: Elapsed MS 5.7638, initial number of headers = 0, number of loops = 0
0035966: 140232263526080: Reader: CCurlINetReader::OpenRange: Open Succeeded. Elapsed MS 5.7730, number of headers = 0, number of loops = 0
0035966: 140232263526080: Reader: CCurlINetReader::OpenRange: CURL open returned error value = 6, error = Error
0035966: 140232263526080: Reader: CCurlINetReader::OpenRange: Finish (6 ms)
0035966: 140232263526080: Reader: CCurlINetReader::GetInfo: Start
0035966: 140232263526080: Reader: CCurlINetReader::GetInfo: Finish (0 ms)
0035966: 140232263526080: Reader: CCurlINetReader::GetInfo: Start
0035966: 140232263526080: Reader: CCurlINetReader::GetInfo: Finish (0 ms)
0035966: 140232263526080: Reader: CCurlINetReader::GetInfo: Start
0035966: 140232263526080: Reader: CCurlINetReader::GetInfo: Finish (0 ms)
0035966: 140232263526080: Reader: CCurlINetReader::Cancel: Start
0035966: 140232263526080: Reader: CCurlINetReader::Cancel: Finish (0 ms)
0035966: 140232263526080: Reader: CCurlINetReader::Close: Start
0035966: 140232263526080: Reader: CCurlINetReader::Close: This 7f8a60001bc0, CleanClose 5
0035966: 140232263526080: Reader: CCurlINetReader::Close: Finish (0 ms)
0035970: 140234557650880: Playback: DependencyInstaller::Install: Downloading package failed
0035970: 140234557650880: Playback: DependencyInstaller::Install: Finish (10 ms)
0035970: 140234557650880: Playback: DependencyInstaller::GetInstalledFilename: Failed installing dependency 37
0035970: 140234557650880: Playback: DependencyInstaller::GetInstalledFilename: Dependency 'linux_libplacebo64' (53) is missing, installing
0035970: 140234557650880: Playback: DependencyInstaller::Install: Start
0035970: 140232263526080: Reader: CCurlINetReader::OpenRange: Start
0035970: 140232263526080: Reader: CCurlINetReader::OpenRange: Opening URL, Position 0
0035970: 140232263526080: Reader: CCurlINetReader::Close: Start
0035970: 140232263526080: Reader: CCurlINetReader::Close: This 7f8a60001bc0, CleanClose 0
0035970: 140232263526080: Reader: CCurlINetReader::Close: Finish (0 ms)
0035976: 140232263526080: Reader: CCurlINetReader::OpenRange: Elapsed MS 4.7865, initial number of headers = 0, number of loops = 0
0035976: 140232263526080: Reader: CCurlINetReader::OpenRange: Open Succeeded. Elapsed MS 4.7959, number of headers = 0, number of loops = 0
0035976: 140232263526080: Reader: CCurlINetReader::OpenRange: CURL open returned error value = 6, error = Error
0035976: 140232263526080: Reader: CCurlINetReader::OpenRange: Finish (5 ms)
0035976: 140232263526080: Reader: CCurlINetReader::GetInfo: Start
0035976: 140232263526080: Reader: CCurlINetReader::GetInfo: Finish (0 ms)
0035976: 140232263526080: Reader: CCurlINetReader::GetInfo: Start
0035976: 140232263526080: Reader: CCurlINetReader::GetInfo: Finish (0 ms)
0035976: 140232263526080: Reader: CCurlINetReader::GetInfo: Start
0035976: 140232263526080: Reader: CCurlINetReader::GetInfo: Finish (0 ms)
0035976: 140232263526080: Reader: CCurlINetReader::Cancel: Start
0035976: 140232263526080: Reader: CCurlINetReader::Cancel: Finish (0 ms)
0035976: 140232263526080: Reader: CCurlINetReader::Close: Start
0035976: 140232263526080: Reader: CCurlINetReader::Close: This 7f8a60001bc0, CleanClose 5
0035976: 140232263526080: Reader: CCurlINetReader::Close: Finish (0 ms)
0035980: 140234557650880: Playback: DependencyInstaller::Install: Downloading package failed
0035981: 140234557650880: Playback: DependencyInstaller::Install: Finish (10 ms)
0035981: 140234557650880: Playback: DependencyInstaller::GetInstalledFilename: Failed installing dependency 53
0035985: 140234557650880: Playback: CJRVideoPlayerWindow::LayoutWindow: Start
0035985: 140234557650880: Playback: CJRVideoPlayerWindow::LayoutWindow: Getting rectangles
0035985: 140234557650880: Playback: CJRVideoPlayerWindow::LayoutWindow: Failed to get video rectangles
0035985: 140234557650880: Playback: CJRVideoPlayerWindow::LayoutWindow: Finish (0 ms)
0035985: 140234557650880: Playback: CJRVideoPlayerWindow::OpenFile: Start
0035985: 140234557650880: Playback: CJRVideoPlayerWindow::OpenFile: Filename: /mnt/Movies/Ficção científica/Venom - Let There Be Carnage (2021)/Venom - Let There Be Carnage (2021).mkv type: mkv. CJRVideoPlayerWindow 0x55fab7076e00
0035989: 140234557650880: General: CMCUICore::UpdateScreenResolution: Start
0035989: 140234557650880: General: CMCUICore::UpdateScreenResolution: Default fullscreen settings:
0035989: 140234557650880: General: CMCUICore::UpdateScreenResolution: Using playback settings: Desktop Settings
0035989: 140234557650880: General: JRMonitor::UpdateInfo: Start
0035990: 140234557650880: General: JRMonitor::UpdateInfo: Screen width = 3840 height = 2160 x = 0, y = 0, rrmode = 35
0035990: 140234557650880: General: JRMonitor::UpdateInfo: 1 non-zero size screens found
0035990: 140234557650880: General: JRMonitor::UpdateInfo: Finish (0 ms)
0035990: 140234557650880: Playback: CDisplaySettingsHelper::ChangeDisplaySettings: Start
0035990: 140234557650880: Playback: CDisplaySettingsHelper::ChangeDisplaySettings: Current Mode: 0x0x0x0, Target Mode: 0x0x0x0
0035990: 140234557650880: Playback: CDisplaySettingsHelper::ChangeDisplaySettings: Finish (result: 1) (0 ms)
0035990: 140234557650880: General: CMCUICore::UpdateScreenResolution: Finish (0 ms)
0035990: 140234557650880: Playback: CJRVideoEngine::Open: Start
0035990: 140234557650880: Playback: CJRVideoEngine::Open: FFmpeg DLLs are not available.
0035990: 140234557650880: Playback: CJRVideoEngine::Open: Finish (0 ms)
0035990: 140234557650880: Playback: CJRVideoPlayerWindow::OpenFile: Failed to open JR Video Player
0035990: 140234557650880: Playback: CJRVideoPlayerWindow::OpenFile: Finish (4 ms)
0035990: 140234557650880: Playback: CJRPlaybackEngine::StopInternal: Start
0035991: 140234557650880: Playback: CJRVideoEngine::~CJRVideoEngine: Start
0035991: 140234557650880: Playback: CJRVideoEngine::~CJRVideoEngine: Finish (0 ms)
0035991: 140234557650880: Playback: CJRPlaybackEngine::StopInternal: Finish (0 ms)
0035991: 140234557650880: Playback: CJRPlaybackEngine::StartPlayFile: Play returned: 0
0035991: 140234557650880: Playback: CJRPlaybackEngine::StartPlayFile: Finish (31 ms)
0035991: 140234557650880: Playback: CJRPlaybackEngine::Play: StartPlayFile returned 0
0035991: 140234557650880: Playback: CJRPlaybackEngine::Play: Finish (32 ms)
0035991: 140234557650880: Playback: CPlayerZone::PlayNextFile: bCanPlayNext=0, m_bPlaybackError=1
0035991: 140234557650880: Playback: CPlayerZoneDisplayInfoUpdateThreadPause::~CPlayerZoneDisplayInfoUpdateThreadPause: Start
0035991: 140234557650880: Playback: CPlayerZoneDisplayInfoUpdateThreadPause::~CPlayerZoneDisplayInfoUpdateThreadPause: Finish (0 ms)
0035991: 140234557650880: Playback: CPlayerZone::Play: Finish (57 ms)
0035991: 140232263526080: Playback: CPlayerZoneDisplayInfoUpdateThread::Thread: Start
0035991: 140232263526080: Playback: CPlayerZoneDisplayInfoUpdateThread::Thread: Zone: Video (id: 10001)
0035991: 140232645514944: Playback: CPlayerZoneDisplayInfoLoadImageThread::Thread: Start
0035992: 140234373199552: Import: CWatchFoldersThread::Thread: Wait result (1)
0035992: 140234373199552: Import: CWatchFoldersThread::Thread: Found changes
0035992: 140234373199552: Import: CWatchFoldersThread::Thread: Found changes in '/mnt/Movies/Ficção científica/Venom - Let There Be Carnage (2021)/Venom - Let There Be Carnage (2021).jpg'
0035993: 140234373199552: Import: CWatchFoldersThread::Thread: Success (looping again)
0036028: 140232645514944: Playback: CPlayerZoneDisplayInfoLoadImageThread::Thread: Image: 00007F8AB8010780
0036028: 140232645514944: Playback: CPlayerZoneDisplayInfoLoadImageThread::Thread: Finish (36 ms)
0036067: 140234557650880: General: CMCUICore::SystemPowerManager_UpdateActions: Start
0036067: 140234557650880: General: CMCUICore::SystemPowerManager_UpdateActions: UI Mode: -994; Playing: 1
0036067: 140234557650880: General: CMCUICore::SystemPowerManager_UpdateActions: Disabling screen power and saver for Theater View (based on user option)
0036067: 140234557650880: General: CMCUICore::SystemPowerManager_UpdateActions: Finish (result: 12) (0 ms)
0036067: 140234557650880: General: CSystemPowerManager::ApplyActionsToSystem: Setting screen saver off (timeout=0)
0036070: 140234557650880: General: CSystemPowerManager::OnCmd: Screen Saver Reset
0036070: 140234557650880: General: CSystemPowerManager::OnCmd: Screen Saver Reset
0036070: 140234557650880: General: CSystemPowerManager::OnCmd: Screen Saver Reset
0036070: 140234557650880: Playback: CPlayerZone::Stop: Start
0036070: 140234557650880: Playback: CPlayerZoneDisplayInfoUpdateThread::Destructor: Start
0036070: 140232263526080: Playback: CPlayerZoneDisplayInfoUpdateThread::Thread: Finish (78 ms)
0036090: 140234557650880: Playback: CPlayerZoneDisplayInfoUpdateThread::Destructor: Finish (20 ms)
0036090: 140234557650880: Playback: CPlayerZone::Stop: Checking for not loaded playback engine
0036090: 140234557650880: Playback: CPlayerZone::Stop: Firing stop to playback engine
0036090: 140234557650880: Playback: CJRPlaybackEngine::StopInternal: Start
0036090: 140234557650880: Playback: CJRPlaybackEngine::StopInternal: Finish (0 ms)
0036090: 140234557650880: Playback: CPlayerZone::Stop: Processing internal previous / next
0036090: 140234557650880: Playback: CPlayerZone::Stop: Clearing display info
0036090: 140234557650880: Playback: CPlayerZone::Stop: Updating statistics
0036090: 140234557650880: Playback: CPlayerZone::Stop: Updating playback state
0036090: 140234557650880: Playback: CPlayerZone::Stop: Updating UI
0036090: 140234557650880: General: CMCUICore::UpdateScreenResolution: Start
0036091: 140234557650880: General: CMCUICore::UpdateScreenResolution: Default fullscreen settings:
0036091: 140234557650880: General: JRMonitor::UpdateInfo: Start
0036091: 140234557650880: General: JRMonitor::UpdateInfo: Screen width = 3840 height = 2160 x = 0, y = 0, rrmode = 35
0036091: 140234557650880: General: JRMonitor::UpdateInfo: 1 non-zero size screens found
0036091: 140234557650880: General: JRMonitor::UpdateInfo: Finish (0 ms)
0036091: 140234557650880: Playback: CDisplaySettingsHelper::ChangeDisplaySettings: Start
0036091: 140234557650880: Playback: CDisplaySettingsHelper::ChangeDisplaySettings: Current Mode: 0x0x0x0, Target Mode: 0x0x0x0
0036091: 140234557650880: Playback: CDisplaySettingsHelper::ChangeDisplaySettings: Finish (result: 1) (0 ms)
0036091: 140234557650880: General: CMCUICore::UpdateScreenResolution: Finish (0 ms)
0036091: 140234557650880: Playback: CPlayerZone::Stop: Applying database changes
0036091: 140234557650880: Playback: CPlayerZoneDisplayInfoUpdateThreadPause::~CPlayerZoneDisplayInfoUpdateThreadPause: Start
0036091: 140234557650880: Playback: CPlayerZoneDisplayInfoUpdateThreadPause::~CPlayerZoneDisplayInfoUpdateThreadPause: Finish (0 ms)
0036091: 140234557650880: Playback: CPlayerZone::Stop: Finish (21 ms)
0036091: 140232263526080: Playback: CPlayerZoneDisplayInfoUpdateThread::Thread: Start
0036091: 140232263526080: Playback: CPlayerZoneDisplayInfoUpdateThread::Thread: Zone: Video (id: 10001)

cochinada · « **Reply #29 on:** March 19, 2025, 11:04:48 am »

This might be the case...

So two essential components failed to download:

linux_avcodec64 → contains FFmpeg codecs
linux_libplacebo64 → used for HDR tonemapping and video rendering

🛠️ What's likely wrong:
JRiver cannot connect to the Internet or their package server, so it fails to auto-install the missing dependencies.
This may be due to:
DNS/network issues on your system
curl or certificate issues
JRiver’s internal download URLs being broken or redirected
JRiver’s Linux dependency servers being temporarily down
You’re running JRiver as a user that doesn’t have access to install files in its own directory tree

You tell me.

zybex · « **Reply #30 on:** March 19, 2025, 11:08:11 am »

May be caused by the recent server change:
https://yabb.jriver.com/interact/index.php/topic,140860.0.html

Try changing your DNS to 8.8.8.8.

cochinada · « **Reply #31 on:** March 19, 2025, 11:12:53 am »

Quote from: zybex on March 19, 2025, 11:08:11 am

May be caused by the recent server change:
https://yabb.jriver.com/interact/index.php/topic,140860.0.html

Try changing your DNS to 8.8.8.8.

OK. You mean something like this?

joaquim@HTPC:~$ nmcli connection show
NAME UUID TYPE DEVICE
Wired connection 1 79215a07-d88a-4170-9f53-f3a8e3d004e4 ethernet enp1s0f0
lo 85bb27ea-8d94-4cfc-ae99-c456ee8ba3e1 loopback lo
joaquim@HTPC:~$
joaquim@HTPC:~$

nmcli connection modify "Wired connection 1" ipv4.dns "8.8.8.8 8.8.4.4"
nmcli connection modify "Wired connection 1" ipv4.ignore-auto-dns yes
nmcli connection down "Wired connection 1" && nmcli connection up "Wired connection 1"

Well, I tried this and got very bad results as I totally lost internet access and didn't even get an IP assigned.

zybex · « **Reply #32 on:** March 19, 2025, 11:33:05 am »

https://serverfault.com/a/1163117

There are different ways depending on your config.

Awesome Donkey · « **Reply #33 on:** March 19, 2025, 11:37:45 am »

Really wish the UI would inform the user when dependencies fail to download instead of silently failing.

zybex · « **Reply #34 on:** March 19, 2025, 11:50:37 am »

Quote from: Awesome Donkey on March 19, 2025, 11:37:45 am

Really wish the UI would inform the user when dependencies fail to download instead of silently failing.

cochinada · « **Reply #35 on:** March 19, 2025, 11:57:28 am »

Quote from: zybex on March 19, 2025, 11:33:05 am

https://serverfault.com/a/1163117

There are different ways depending on your config.

There are several different answers on this page. I've tried this one:

You need to install resolvconf.

sudo apt install resolvconf
Enable and Start the service resolvconf.

systemctl start resolvconf
systemctl enable resolvconf
systemctl status resolvconf
Update the file /etc/resolvconf/resolv.conf.d/head to have lines like:

nameserver 8.8.8.8
nameserver 8.8.4.4
Run the command:

resolvconf --enable-updates
resolvconf -u

Not sure how it went but the results although are different are far from ideal.
The video starts to play but there is this stupid artefact (?) like a water mark or something that simply doesn't go away. WTF is this?

Screenshot-from-2025-03-19-16-52-07" border="0

Screenshot-from-2025-03-19-16-52-11" border="0

Screenshot-from-2025-03-19-16-53-08" border="0

cochinada · « **Reply #36 on:** March 19, 2025, 12:07:19 pm »

This error "0035990: Playback: CJRVideoEngine::Open: FFmpeg DLLs are not available." and missing dependencies seem to have disappeared at least but that artefact is crazy. New JRiver logo?

I can upload the log but where to and how?

zybex · « **Reply #37 on:** March 19, 2025, 12:16:39 pm »

That seems to be another driver/firmware issue.

cochinada · « **Reply #38 on:** March 19, 2025, 12:19:29 pm »

Quote from: zybex on March 19, 2025, 12:16:39 pm

That seems to be another driver/firmware issue.

So what are the drivers/firmware that JRiver requires for Debian 12? Do I need VAAPI or ...?

BTW, I must stress that I didn't see any artifacts when playing the same video with VLC so this certainly looks something intrinsic to JRiver.

Awesome Donkey · « **Reply #39 on:** March 19, 2025, 12:21:40 pm »

It may be one of the cases like I mentioned, the amdgpu driver in Debian 12 may be too old/outdated. Again, that's why I personally don't recommend using Debian 12 on newer hardware.

cochinada · « **Reply #40 on:** March 19, 2025, 12:22:58 pm »

Quote from: Awesome Donkey on March 19, 2025, 12:21:40 pm

It may be one of the cases like I mentioned, the amdgpu driver in Debian 12 may be too old/outdated.

"BTW, I must stress that I didn't see any artifacts when playing the same video with VLC so this certainly looks something intrinsic to JRiver."

Awesome Donkey · « **Reply #41 on:** March 19, 2025, 12:25:37 pm »

Well, MC isn't VLC (or MPV or any of those apps).

Have you tried rebooting? Also enable logging again and see if it says anything?

cochinada · « **Reply #42 on:** March 19, 2025, 12:27:52 pm »

Quote from: Awesome Donkey on March 19, 2025, 12:25:37 pm

Well, MC isn't VLC (or MPV or any of those apps).

Have you tried rebooting? Also enable logging again and see if it says anything?

Yes, I've rebooted and the logging says a lot of things but I'm no developer and simply cannot copy the more than 4000 lines here. Where can I send it to?

Awesome Donkey · « **Reply #43 on:** March 19, 2025, 12:31:23 pm »

https://pastebin.com/ is a good place for large logs.

cochinada · « **Reply #44 on:** March 19, 2025, 12:35:54 pm »

Log here:
https://drive.google.com/file/d/1UbfFLExTA3S3fh9jjclG-N4MQ_IBa147/view?usp=drive_link

cochinada · « **Reply #45 on:** March 19, 2025, 12:47:48 pm »

I'm about to give up and considering installing Ubuntu Desktop 24.04.2 LTS (I prefer this vs. the 24.10 due to the extended support).

Just for the sake of curiosity I tried to play another video and it started with no artifacts but then I tried to fast forward it to a next chapter and the screen went totally black and I couldn't get out of it! It's too much problems to handle!
Before you say it, again the initial video plays fine with VLC.

Awesome Donkey · « **Reply #46 on:** March 19, 2025, 12:51:05 pm »

Quote from: cochinada on March 19, 2025, 12:47:48 pm

I prefer this vs. the 24.10 due to the extended support

If you went Ubuntu 24.10 all you'd have to do is just update to Ubuntu 25.04 when it comes out next month, then 25.10 when it comes out in October (this makes support timeframe reset). Personally, I'm not really a fan of the LTS versions of Ubuntu, they can also get a bit too out-of-date quickly if you're using newer hardware.

cochinada · « **Reply #47 on:** March 19, 2025, 12:54:28 pm »

Quote from: Awesome Donkey on March 19, 2025, 12:51:05 pm

If you went Ubuntu 24.10 all you'd have to do is just update to Ubuntu 25.04 when it comes out next month, then 25.10 when it comes out in October (this makes support timeframe reset). Personally, I'm not really a fan of the LTS versions of Ubuntu, they can also get a bit too out-of-date quickly if you're using newer hardware.

I might do that but considering the nightmare I'm going through with the upgrade and the changing of the HW, will that next upgrade from 24.10 to 25.04 be entirely automatic or do I need to struggle again?

Awesome Donkey · « **Reply #48 on:** March 19, 2025, 12:58:05 pm »

Well, you'd be prompted there's an update. The upgrade process is usually pretty straightforward, e.g. this was the process from 24.04 to 24.10: https://www.technewsworld.com/story/upgrading-to-ubuntu-24-10-oracular-oriole-step-by-step-guide-177442.html

zybex · « **Reply #49 on:** March 19, 2025, 01:55:23 pm »

Quote from: cochinada on March 19, 2025, 12:22:58 pm

"BTW, I must stress that I didn't see any artifacts when playing the same video with VLC so this certainly looks something intrinsic to JRiver."

This is irrelevant - different applications can use different features provided by the GPU driver. MC expects a minimum feature set to be present, VLC uses a different set. That's all.

If you run different games on your machine, you may find that some of them don't work. The fact that game A works doesn't mean that game B must also work...

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Author Topic: Problems with new HTPC on Debian 12 (Read 1637 times)