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[jcouch93]

Just used one of my restores and got the above dialog.  I've read the FAQ and searched AND rebooted and no joy.  Same thing every time.  Any suggestions?

Media Jukebox  9.0.75
Install Path: C:\Program Files\J River\Media Jukebox\

CPU: AMD Athlon 1396 MHz MMX
Memory: Total - 523 MB, Free - 340 MB
OS: Microsoft Windows XP  Workstation 5.1 Service Pack 1 (Build 2600)

Internet Explorer: 6.0.2800.1106
ComCtl32.dll: 6.00.2800.1106
Shlwapi.dll: 6.00.2800.1106
Shell32.dll: 6.00.2800.1106
wnaspi32.dll: Internal ASPI Layer

phatrabt

[michel]

I had the same problem (and I didn't get so much help from JRiver...).

Try to do the following:

I uninstalled MJ9, (re)installed MJ8, registered it successfully with the same key which didn't run for MJ9 and then I upgraded to MJ9 and it was registered also.


That worked for me.

[jcouch93]

Thanks Michael, I'll give it a shot.  Any comment from JRiver?  Little help here guys...

phatrabt

[JohnT]

Please try the latest MJ 9 build (9.0.76). It had a bug fix in this area. Also, if you still get the invalid license message with the new build, you should get a code number which would help us debug the problem.
Thanks!

p.s.:  I cleared your restore counter.

- John T.
JRiver, Inc.

[jcouch93]

thanks JohnT!  Actually, I d-loaded the new version and it solved the license prob I was having.  Great job guys!