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[samcat]

I just upgraded to 9.1.298 from version 8.

It corrupted my Windows XP Home Edition install.

Now everytime I right-click on any icon or file in the OS I get the error message "Failed to load product info file".

When I step-back my settings to a time before the upgrade everything is fine.

I have determined that it is ANY MediaCenter 9.1 build which causes this behavior on my PC.

 The 9.0 build and the 8.0 build do not exibit this behavior.

[KingSparta]

this is the first time i have heard this one.

[nameless]

Google Groups search results on "Failed to load product info file"

[Matt]

We'll definately look into it.  Hopefully it'll be a quick fix.

Sorry for the troubles.

[Henry_Chinaski]

I had the same problem when I upgraded from 9.0 to 9.1 after doing the following procedure:
- complete deinstallation 9.0
- new installation of 9.1
- deletion of the ./data dir of MC
- copying of the old ./data dir of MC9.0 (in oder to keep the library)

After that procedure I got the described error message when I wanted to start MC 9.1.

I deinstalled/reinstalled MC, but this time I only copied the *.mjd files to data. Then it worked file.

The behaviour is reproduceable: replacing the ./data dir with one from 9.0 causes the problem.

Maybe this is also the reason when one installs MC 9.1 over a 9.0 version.

Hope that helps, Hank

[Matt]

Erasing things from the data directory will cause problems.  MC looks there for settings, art, etc.

Not sure how to best protect against this.

Any ideas?