Can someone tell me how to delete Media Center off my computer and start over without losing my playlist, cover art, ratings and all other settings. I have used ver9 for about 9 months without any problems until I got the ver10 upgrade. I am not saying that ver10 is the problem but now I can not upload more than 250 songs(or 1.71gig) on my ipod before MC will stop the upload(it is not hardware- I can upload using Ephpod). As of today I cant even open Media Center. I have tried to reinstall and restore both versions but all I get is either a Media Core error message when I try to reinstall/run ver9- or an error message saying that the Beta version of ver10 has expired, even though I have paid for my registered copy of ver10. I downloaded the beta version10 on Dec27(just over a week ago) and purchased the upgrade a couple of days later so it seems to me that I should at least be able to access MC to do a restore of my license. I have my registration codes for ver9 and ver10 and the software is registered to me@ my email. I had all my jriver mail saved in a local folder in Outlook Express but lost that information when I restored a ghost image(FYI-my jriver “program” is on a completely different partition from the system partition that I restored with the ghost image). I hope there is some way that I can get all that information resent. I think the problem is way to complicated to fix in the forum and would appreciate someone from jriver telling me who I might contact to get all my account information straight(& resent) and to get MC working again without losing all my settings(that is important to me because I have been tweaking for 9mos and don’t want to lose all that work)
I appreciate your help.
Coscar