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[ginty32]

Yesterday I tried to purchase mc10,(not through I.E.) I clicked purchase and the page closed.  I have not received an email with my license.  I have gone through the restore process and entered my email; I haven't received anything.  Did the purchase take?

Thanks,

Ginty

[John Gateley]

I only see one attempt for your e-mail, and that did not go through.

j

[ginty32]

I got the restore email and it shows my ver 8 license...Do I need to go through the purchase process again to get mc10

[John Gateley]

Take a look at www.mediajukebox.com/license for a purchase FAQ.

Your version 8 license is not valid for version 10. Make sure you have v8 correctly installed and licensed, then install v10, and when you purchase you'll get an upgrade discount.

j

[ginty32]

I did that. I downloaded MC10 and went throuth the purchase process.  When I clicked the purchase button after entering all my info  the page closed and nothing else happend.  I assumed that the new code would be emailed to me, but I haven't received anything.  

I had the restore email sent to me to see if I had a MC10 on file.  It only showed the 8.  My question is: do I need to re-purchase MC10 or does it take longer to get the code.

[John Gateley]

Use I.E. Your attempt yesterday did not go through.

j

[ginty32]

10.4 Thanks