Devices > Androids and other portables
POST IPOD SUPPORT QUESTIONS HERE
SteveG:
Mike,
Thanks for the update. I am not so quick to associate yours and Ken's issues. When MC reads your iPod's remaining space incorrectly, MC is reporting the results of a very basic Windows function that reports the space. At that point, I suggest that either your iPod is suffering a hardware problem (you could verify this by checking the space in Explorer when you see the incorrect value) or the space available is correct and we need to come at this from another angle. I just received your iTunesDB and will take a look.
Ken,
If you are in the middle of uploading songs with MC 10 let me know how that turns out.
Steve
Penfold:
I'm at a loss to explain it but the pic shows it all, check the bottom of the window, that's MC's bottom bar, 'H:' is my iPod, I have 11gig free on iPod according to MC & Windows & iPod. If Windows & MC can play these files on iPod then I must have succesfully transferred the near 5000 mp3s that total 26GB & live on my harddrive.
So why on the sync dialog should my free space be predicted as 36Gb? Does the sync use the database to calculate free space then? Why does, if I let this sync complete, MC wipe all but a fraction of songs from the iPod database & not the files themselves? MC can play these 'disappeared' files from the ipod through the 'Drives & Devices' tree...
We've done the hardware/test thing weeks ago & it's not that...I even ran it for a week with just iTunes - rock solid sync every time
The only conclusion I can come to at this albeit late hour is that the DB is wrong after a sync. But why I hear you cry does it work when library is deleted & reimported? No idea, it works for a while & breaks after around a week of successful sync'age...then it's back to the resetting of everything again.
Ken Brookings:
Hey Steve,
All files successfully were restored to the iPOD from the back up copy. However, I could not rebuild the database in 10.latest. Showed 142 files. Went to 9.latest and successfully rebuilt the iPOD database.
Can't seem to make playlists though. Using 10.latest it recorrupts the database when syncing to a playlist. Using 9.latest it makes a playlist but rejects about 90% of the files because of format incompatibility. Most all of the rejected files are on the iPOD and play normally.
Also, when viewing the iPOD thru MC I see a playlist option there. I built a sample playlist that way but nothing shows up on the iPOD. I suspect I don't know how to do it this way.
Ken
SteveG:
Mike,
Click on 'Select None' in the Synchronization dialogue to deselect all of your playlists. What does the Synchronization dialogue then report for available after sync?
Look on your iPod through Explorer and see if you see multiple files with the same name (i.e. 2003.mp3). My guess is you will and that is why the synchronization calculation is off. Try finding one of the files with a duplicate name and send it to me and I will see if I can replicate the file being resent which is potentially at the root of this problem.
FYI for anyone following Ken's issue, Ken has been restoring the files to his iPod from a backup drive. This is not recommended. In this case, the files have not been imported into MC which is not a good idea.
Ken,
Having said that, after yesterday's conversation, I understand why you are trying to do this. My best guess at your current snag is that the files on the backup have a mix of MC 9 names and MC 10 names which is where there is a problem. Please try to find a way to import the converted files from the backup into MC and then sync them from there.
Steve
Ken Brookings:
Thanks for all your help Steve.
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