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Author Topic: Media Center CRASHED on Importing Files  (Read 973 times)

technodestructo

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Media Center CRASHED on Importing Files
« on: September 23, 2004, 06:36:15 pm »

So I go to import files. I click import....

Analyzing library...
Searching for files...
Adding files to library 42 of 11029.

CRASH

AppName: media center.exe    AppVer: 11.0.89.0    ModName: quicktime.qts
ModVer: 6.5.1.17    Offset: 001095b9

Help?
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Matt

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Re:Media Center CRASHED on Importing Files
« Reply #1 on: September 23, 2004, 07:41:48 pm »

Try unchecking all file types and add them back one at a time.

If you can isolate a file that causes the crash, please email it to matt @ jriver.com

Thanks.
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Matt Ashland, JRiver Media Center

AnalogRoaming

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Re:Media Center CRASHED on Importing Files
« Reply #2 on: September 24, 2004, 12:00:59 am »

I think the key to this one is

ModName: quicktime.qts

It seems like MC does some "analysis" upon import.   I noticed this with v10... I had some OGM files that I renamed to AVI so I could get them into my media center.  It took about five tries to import the files, and I had to just drag them from Windows Explorer into my library becase the import wouldn't take them.  I assumed that it was trying to do something with the avi and couldn't handle what it found.... since I changed the file extension, I expected as much.

But I would assume that it's something goofy with the file, and I bet it's a quicktime file based on the error message.

Matt: Is there any way you can trap the exceptions that occur during the import to at least log the filename that's being imported at that moment in time? Just a thought, but it would make it easier for us to find files so we can send them to you.
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