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[ggboy]

Hi All
Can any one please help, i downloaded the 30 day trial, installed it and ran it. the 3d visualizations were choice, everything worked fine, But the next time i went to use it i cant view the 3d visualizations, It comes up and says "Error starting 3d visualizations hardware not capable of windowed mode" Ive tried reinstall, starting in full screen ,i tried it all. I cant understand why it worked fine the first time?? Please can any one help  ?

[jleerigby]

Make sure your video drivers are up to date and that you have Direct X v9.  To check your DX version- Start>Run>dxdiag.  Get the latest from windows update.

[ggboy]

Make sure your video drivers are up to date and that you have Direct X v9.  To check your DX version- Start>Run>dxdiag.  Get the latest from windows update.

Thanks Jlee   But i do have Direct X V9, and my drivers are all up to date  

[jleerigby]

Post your system info from MC help.

Check the config of your video card including bios settings.

[ggboy]

Thanks Jlee, i had the NViDIA Detonator drivers installed, and my direct x trouble shooter said there was a problem with the 3d direct in it? So i have had to install a older driver. but it seems to have done the trick.  . Thank you for ya help, Hey i dont suppose you know how to scroll the lyrics down, when your in View lyrics mode? I have a scroll mouse, but it dosn't seem to work? and theirs no scroll bar on the page.

[TXgary]

I have both of your same problems.  
1 - How do you scroll down lyrics or Bio info?\

2 - my 3d visualization is not working either.  I am not very technical but it worked before installiing version 11 now I am running both 10 and 11 and it will not work.  says "Error starting 3D Visualizations"
(Error finding competible stencil format)  whatever that is

I would really like the help..

[paulr]

re: scrollbars

Right click in the track info window and select "Enable Scrollbars."  

[TXgary]

Scroll bars work - thanks a lot.

Not help with the 3d visualizations???

[paulr]

I can only guess at your 3D problem.  My guess is your drivers are the problem, or you have a problem with DirectX.

Try running dxdiag as JLee suggested. (start > run > dxdiag.exe)

[TXgary]

Well I still have the problem with 3D Visalizations
I get "Error Finding compatibility stencil format"
What does that mean, can anyone help me.  It worked in earlier versions of 10 but does not work with 10.66 (not sure when it happened). and it does not work with 11.  I get the same error in both products.

I reloaded Direct X v9 and ran dxdiag and ran all the test within dxdiag and everything says it is good.  
What could be causing the problem.

Can someone please help.  I have tried everything.
I have not changed my video card.  
I am running on another machine and it has direct x v8 and it runs fine.  Should I try v8?

I appreciate anyone's help.

[TXgary]

Here is my system info
Media Center Registered 10.0.161 -- C:\Program Files\J River\Media Center\

Microsoft Windows XP 5.1 Service Pack 1 (Build 2600)
Intel Pentium 4 2398 MHz MMX / Memory: Total - 523 MB, Free - 183 MB

Internet Explorer: 6.0.2800.1106 / ComCtl32.dll: 5.82 (xpsp1.020828-1920) / Shlwapi.dll: 6.00.2800.1552 / Shell32.dll: 6.00.2800.1556 (xpsp2_gdr.040517-1325) / wnaspi32.dll: 4.71 (0002) , ASPI for Win32 (95/NT) DLL, Copyright © 1989-2002 Adaptec, Inc. / Aspi32.sys: 4.71 (0002)

Ripping /   Drive D: _NEC    DVD_RW ND-1300A   Mode:Normal  Type:Auto  Speed:Max
  Drive E: LITE-ON LTR-32123S        Mode:Normal  Type:Auto  Speed:Max
  Digital playback: Yes /  Use YADB: Yes /  Get cover art: Yes /  Calc replay gain: Yes /  Copy volume: 32767
  Eject after ripping: Yes /  Play sound after ripping: No  

Burning /  Drive D: _NEC     DVD_RW ND-1300A    Addr: 1:0:0  Speed:2  MaxSpeed:16  BurnProof:Yes
  Drive E: LITE-ON  LTR-32123S         Addr: 1:1:0  Speed:32  MaxSpeed:32  BurnProof:Yes
  Test mode: No /  Eject after writing: Yes /  Direct decoding: Yes /  Write CD-Text: Yes
  Use playback settings: No /  Normalization: None